Active Directory, Printers, & Server Administration

Mbi Llc; Harrisburg (Dauphin County); On-site; USD 70,000 - 90,000; Full time

Job summary

Mbi Llc in Harrisburg, PA, is seeking an experienced professional for Active Directory, Printers & Server Administration. This full-time role involves managing Active Directory solutions, overseeing AD accounts, and providing technical support for the Pennsylvania State Police's IT infrastructure. The ideal candidate should have significant experience in Active Directory, file share management, and user provisioning. The position offers an opportunity to contribute to critical IT services and requires a strong security mindset and professional communication skills.

Qualifications

• 5+ years experience in Active Directory Administration required.
• 3+ years experience in File Share and Print Server Management.
• 2+ years experience in CUPSS or similar Identity Provisioning.

Responsibilities

• Design and supervise implementation of Active Directory solutions.
• Manage AD accounts and troubleshoot issues.
• Oversee printer administration and provide support.

Skills

Active Directory Administration

File Share / Print Server Management

CUPSS or other Identity Provisioning

Microsoft 365 / Exchange Resource Management

Process/Policy adherence

Security mindset

Professional communication

Chain-of-command respect

Calm under pressure

Identity/IAM certifications

Government/state IT experience

Job description

Active Directory, Printers & Server Administration

• 29-Apr-2026 to 13-May-2026 (UTC)
• Harrisburg, PA, USA
• Full Time
• 40 Weekly Hours

Position Purpose

This individual must be able to comprehend enterprise IT policies, initiatives and perform the necessary actions to comply with these policies. When necessary, assist users and other IT groups when troubleshooting issues and act as a liaison with vendors. Work assignments are provided with specific instructions and objectives along with the expected completion dates. This position provides technical execution of their assigned duties and responsibilities. This position is in the Bureau of Enterprise Technology Services Office currently assigned to the Pennsylvania State Police (PSP) and is located at PSP Department Headquarters. This position functions as the technical expert and agency point of contact for infrastructure server administration, Active Directory and Printer administration. This position supports IT Staff and the PSP business and is responsible for systems deployed in all facilities, field sites, commonwealth managed data centers, and disaster recovery locations. The user/server administration team remotely administers managing the file and prints, with occasional onsite needs.

Description of Duties

• Design and supervise the implementation of solutions for agency use of Microsoft Active Directory, including CUPSS.
• Establish AD security group provisioning standards, naming conventions, Group Policy Object deployment, Domain controller deployment, operation, and maintenance.
• Act as the agency point of contact for communications regarding the Commonwealth's implementation of Microsoft Active Directory, User account provisioning services, and Antivirus/Intrusion protection products.
• Administer AD accounts using CUPSS – resource accounts, distribution lists, service accounts, test accounts, training accounts, and security groups.
• Approve or deny privileged accounts in CUPSS and troubleshoot account issues.
• Configure user accounts and assist end‑user support with user transfers, group memberships, and password resets.
• Manage arrest and LEO account provisions.
• Design and supervise the implementation of standards for deployment of infrastructure server operational roles, including File Share servers and Print Share servers.
• Establish and implement standards for server and file share access control and auditing.
• Manage file and print server permissions, create and update drive shares, and provide data restoration or recovery services using backup and Shadow Copy.
• Ensure printer administration and auditing, troubleshoot printer issues with customers and vendors, configure network printers, provide installation assistance, deploy firmware updates, and keep printer drivers updated.
• Participate in agency Disaster Recovery and Continuity of Government planning and act as a liaison between the agency and outside agencies or vendors.
• Perform related work on special projects and respond to after‑hours requests for technical assistance as needed.

Decision Making

• Work is assigned by the Operations Manager with general instructions and objectives.
• Employees perform work with independent initiative and judgment.
• Work is reviewed upon completion for attainment of project goals and effectiveness of support services.
• Team members may assign work to others by outlining broad project objectives.

Essential Functions

• Use personal computer/laptop with Microsoft Office products and other business/technical software.
• Plan, organize and prioritize multiple tasks effectively.
• Analyze and interpret complex information.
• Analyze and logically troubleshoot discrepancies.
• Successfully complete mandatory training.
• Communicate effectively, both orally and in writing.
• Establish and maintain effective working relationships.
• Work independently and as a team member.
• Interpret and apply security concepts.

Skill Matrix

• Active Directory Administration – Required, 5 years.
• File Share / Print Server Management – Required, 3 years.
• CUPSS or other Identity Provisioning – Required, 2 years.
• Microsoft 365 / Exchange Resource Management – Required, 2 years.
• Process/Policy adherence – Required.
• Security mindset – Required.
• Professional communication – Required.
• Chain-of-command respect – Required.
• Calm under pressure – Required.
• Identity/IAM certifications – Highly desired.
• Government/state IT experience – Highly desired.

Additional Requirements

• Must be able to pass PSP background checks related to employment and CJIS policies.
• Respond to designated alternate or secondary location when directed in response to a catastrophic incident.