Active Directory / Exchange Specialist Mid

Leidos Inc; Norfolk (VA); On-site; USD 85,000 - 115,000; Full time

Job summary

Leidos seeks an Active Directory/Exchange Specialist Mid to support the NMCI/SMIT program, focusing on monitoring, troubleshooting, and administration of AD, Exchange, ADAM, and GAL across enterprise systems. The role involves documenting outages and coordinating with leadership.

Candidates should have 1–3 years of relevant DoD experience, US citizenship, DoD Secret clearance, and ITIL foundations; Azure AZ-900/104 preferred; shift work includes evenings.

Qualifications

• 1–3 years of prior relevant experience.
• Must be a US Citizen and have DoD Secret Clearance.
• 8570 Compliant meeting the IAT level certification requirements.
• Microsoft Azure Certification AZ-900, AZ-104.
• Familiarity with ITIL best practices (ITIL Foundations).
• Experience with enterprise event, incident and performance management tools (Service Manager, Remedy, ServiceNow, Helix).
• Worked in a DoD environment and understands customer communication.
• Experience in a data center environment.
• Willing to perform shift work: 6:00PM - 6:00AM ET. Shift 4: Thursday-Saturday and every other Wed.

Responsibilities

• Monitor and manage operation, servicing, troubleshooting, and account administration of AD, Exchange, ADAM, and GAL.
• Troubleshoot AD and Exchange and monitor related services.
• Analyze server/workstation logs to aid in resolutions.
• Use PowerShell to script adjustments and automate tasks.
• Utilize VMware to monitor and troubleshoot servers.
• Report incidents to leadership and escalate significant alerts.
• Maintain awareness of Critical Situation Manager updates.
• Coordinate with DoD networks including NIPR/SIPR as needed.

Skills

Active Directory

Exchange

PowerShell

Communication

Incident Management

Customer communication

NIPR/SIPR familiarity

Tools

Active Directory

Exchange Server

ADAM

GAL

PowerShell

VMware

Remedy

ServiceNow

Helix

Job description

Description

More About the Role:

Leidos is seeking an Active Directory/Exchange Specialist Mid to support efforts for the NMCI/SMIT program to perform network engineering support for a broad range of programs including planning, designing, and evaluating various components of the Navy's NMCI network. Under the Service Management, Integration, and Transport portion of the SMIT program, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

The Active Directory/Exchange Specialist Mid is responsible for monitoring events and incidents that affect server and service health across Enterprise and documenting outage.

What You'll Get to Do:

• Support and manage the operation, servicing, trouble shooting, and account administration of Active Directory (AD), Exchange, Active Directory Application Mode (ADAM), and the Global Address List (GAL).
• Support the operation, servicing, troubleshooting of Active Directory (AD) and Exchange.
• Monitor Active Directory, Exchange, DHCP, Domain Controllers, AHDS DMZ and other services using various tools and Microsoft PowerShell.
• Adjust simple PowerShell scripts and commands as needed for various results.
• Use VMWare to monitor and troubleshoot servers.
• Analyze various server and workstation logs to assist with resolutions.
• Excellent verbal and written communication skills are a must.
• Utilize internal systems to report incidents to leadership.
• Take escalations of any alerts/events identified as significant and requiring action.
• Ensure the Critical Situation Manager is apprised of all details regarding any significant events or incidents.

You’ll Bring These Qualifications:

• Requires 1-3 years of prior relevant experience.
• Must be a US Citizen and have DoD Secret Clearance.
• 8570 Compliant meeting the IAT level certification requirements.
• Microsoft Azure Certification AZ-900, AZ-104.
• Familiarity with ITIL best practices (ITIL Foundations).
• Knowledgeable on tools used in an Enterprise organization that aids in Event Management; Incident Management and performance Management to include Service Manager, Remedy, Service Now, Helix.
• Worked in a DOD environment and understands customer communication.
• Experience in a data center environment.
• Performs well under pressure and ability to calm end users.
• Hands-on Experience in working with DoD networks, including NIPR and SIPR.
• Willing to perform shift work: 6:00PM - 6:00AM ET. Shift 4: Thursday-Saturday and every other Wed.

These Qualifications Would be Nice to Have:

• Prior military experience a plus; USMC or USN IT experience preferred.
• Experience working with networking technologies and data centers.
• Exceptional communication abilities, both verbal and written, including long-form business writing on complex topics.
• An entrepreneurial spirit with the ability to drive innovation independently; have a passion to improve at every opportunity.
• Ability to define program goals and roadmaps based on customer needs and strategic direction, and ensure that committed projects are delivered on schedule by the relevant team members.
• Ability to work in a matrix organization with other teams to resolve issues and communicate status effectively to peers, subordinates and program leadership.
• Motivated self-starter with strong written and verbal communication skills, and the ability to create complex technical reports on analytic findings.

NGEN

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Pay Range:

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

• Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.