Activations Supervisor

Capital Vacations, LLC; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Paid Time Off (PTO)

Job summary

Capital Vacations, LLC is seeking an Activations Supervisor in Orlando to lead a dynamic team, drive sales, and deliver outstanding customer experiences. You will coach agents, manage daily operations, and partner with leadership on promotions and improvements.

Ideal candidates bring 2+ years in a call center or admin role, strong coaching and communication skills, and proficiency with Microsoft Office. Weekly pay and PTO are offered as part of the package.

Qualifications

• High School Diploma or GED required (college coursework is a plus!).
• 2+ years in a call center or administrative environment.

Responsibilities

• Lead, coach, and energize a team of activation agents to hit (and exceed!) performance goals.
• Keep the team aligned and informed through engaging team meetings and updates.
• Train new hires and support ongoing development to help everyone grow and succeed.
• Partner with leadership to roll out exciting promotions, strategies, and improvements.
• Drive daily sales and lead generation with a results-focused mindset.
• Step in to resolve escalated customer concerns with confidence and care.
• Track performance through daily, weekly, and monthly reporting.
• Spot opportunities to improve processes and boost team performance.
• Take on new challenges and responsibilities as needed—no two days are the same!

Skills

Leadership

Coaching

Communication

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Career Opportunities with Capital Vacations

A great place to work.

Careers At Capital Vacations

Current job opportunities are posted here as they become available.

To learn more about working for Capital Vacations, please view our video below:

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Ready to lead, motivate, and make things happen? As an Activations Supervisor, you’ll be at the heart of our operations—guiding a high-energy team, driving sales success, and creating standout customer experiences. This role is perfect for someone who thrives in a fast-paced environment, loves coaching others, and isn’t afraid to jump in and solve problems on the fly.

What You’ll Do

• Lead, coach, and energize a team of activation agents to hit (and exceed!) performance goals
• Keep the team aligned and informed through engaging team meetings and updates
• Train new hires and support ongoing development to help everyone grow and succeed
• Partner with leadership to roll out exciting promotions, strategies, and improvements
• Drive daily sales and lead generation with a results-focused mindset
• Step in to resolve escalated customer concerns with confidence and care
• Track performance through daily, weekly, and monthly reporting
• Spot opportunities to improve processes and boost team performance
• Take on new challenges and responsibilities as needed—no two days are the same!

What You Bring

Education & Experience

• High School Diploma or GED required (college coursework is a plus!)
• 2+ years in a call center or administrative environment

Skills & Strengths

• Natural leader with a passion for motivating others
• Strong coaching skills and a drive for results
• Comfortable with Microsoft Office (Word, Excel, Outlook, etc.)
• Excellent communicator who connects easily with others
• Professional, trustworthy, and able to handle sensitive information
• Adaptable, solution-focused, and ready to thrive in a fast-moving environment

Why You’ll Love It Here

• Weekly pay - base salary + commission
• Paid Time Off (PTO) to recharge

What Success Looks Like

• Showing up on time, ready to lead and inspire
• Staying organized, detail-oriented, and on top of priorities
• Delivering high-quality work with professionalism and positivity
• Building strong relationships with customers and teammates
• Representing the team with a polished, confident presence

The Fine Print

• Follow company policies and uphold high ethical standards
• Maintain confidentiality and productivity in everything you do