Activate Games Assistant Manager

Activate Games; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in live-action gaming is seeking a Manager in Columbus, Ohio. The role involves overseeing store operations, managing a team, and providing excellent customer service. Candidates should be energetic, proactive, and possess strong communication and leadership skills. Flexibility in shifts is essential to ensure smooth operation.

Qualifications

• Strong communication, multitasking, and time management skills required.
• Proficiency in computer hardware, software, networking, and troubleshooting.
• Leadership qualities including team motivation and conflict resolution.

Responsibilities

• Oversee store operations, including inventory management and policy adherence.
• Maintain and repair technological systems and equipment.
• Check customers in, process payments, and handle reservations.

Skills

Communication

Multitasking

Time Management

Leadership

Customer Service

Tools

Computer Hardware

Software

Networking

Job description

Job Title: Manager

We are seeking active, passionate, and customer service-oriented professionals for the role of Manager. This position involves being constantly on the move, with limited time spent sitting, and requires responsiveness in a fast-paced environment.

A Store Manager supports the operations and success of Activate, working closely with the General Manager to ensure smooth daily activities, achieve sales targets, and deliver excellent customer service.

About Activate

Activate fuses technology and physical activity to create live-action gaming experiences. Participants actively engage in challenges within the game environment.

Key Responsibilities

1. Oversee store operations, including inventory management and adherence to policies.
2. Maintain and repair technological systems and equipment.
3. Check customers in, process payments, and handle reservations.
4. Brief new groups before game start and monitor their experience.
5. Participate in active games when needed to enhance customer experience.
6. Maintain cleanliness and perform minor repairs in the rooms.
7. Troubleshoot technical issues and perform minor repairs.

Required Skills and Qualifications

1. Strong communication, multitasking, and time management skills.
2. Leadership qualities including team motivation, conflict resolution, and fostering a positive environment.
3. Proficiency in computer hardware, software, networking, and troubleshooting.
4. Flexibility to work evenings, weekends, and holidays.
5. Ability to adapt calmly to unforeseen situations.
6. Energetic, friendly, outgoing, and able to command attention.
7. Strong customer service orientation.
8. Willingness to work various shifts from 9 am to 1 am, based on availability.

Activate America LLC is an equal opportunity employer, committed to diversity and nondiscrimination in all employment practices.