Acting Managing Director (leave coverage) (Remote)

Invisible Hand; New York (NY); Remote; USD 120,000 - 180,000; Full time

Job summary

Invisible Hand recherche un directeur général intérimaire pour diriger son agence durant une période de congé parental de cinq mois. Le candidat retenu sera responsable de la gestion de l'agence, du développement commercial, et de l'opérationnel, exerçant un leadership clé pour maintenir l'élan et la qualité des services à une clientèle exigeante.

Qualifications

• Plus de 10 ans d'expérience client et en gestion d'agence.
• Expérience en gestion de budgets variés.
• Excellentes compétences en présentation, écrites et orales.

Responsibilities

• Gérer l'agence en supervisant toutes les fonctions clés.
• Diriger les équipes et assurer une qualité optimale des livrables.
• Développer des budgets de projets et gérer les rapports financiers.

Skills

Leadership

Communication

Problem Solving

Organizational Skills

Strategic Thinking

Job description

Invisible Hand is looking for an experienced Acting Managing Director to support our rapidly growing agency during a five-month parental leave period. This is an opportunity to lead a strategic agency, bringing forward your leadership experience, agency operational excellence, and proven business development skills.

This is for you if you are a self-starter, motivated by learning, able to work quickly, and a creative problem solver with incredibly strong communication skills and a “passion for polish.” Candidates should be comfortable working in a startup environment. This is a high-touch, senior leadership role.

Responsibilities include:

• Run the agency holistically, managing all 6 core functions:

• Account Management:

  • Provide seamless leadership both with clients and internal teams during the term, maintaining agency momentum and high quality of deliverables

  • First gate for any problem solving, quality control, and leadership escalation

  • Oversee timeline and project plan development, ensuring project delivery on time and in budget

  • Oversee and manage hours burn, resource allocation and staff plans for projects

  • Act as client advocate by anticipating their needs and reactions to ensure agency work product aligns to their expectations; developing a deep understanding of their work and making their objectives paramount in all we do

• Strategy

  • Lead the team in how we get the work done - do we need research? What’s the right timeline, what resources are we missing

  • Main quality check - as first point of review on all materials, you’re assessing whether they fit the IH standard, hold strategic water, and uphold the Invisible Hand standard

• Billing / Budgeting / Accounting

  • Develop project budgets and staffing plans

  • Manage financial reporting (ie project profitability)

  • Liaise with accounting team for anticipated contractor costs, new project budgets, project close process, and first round of approval for contractor invoices

• Business Development

  • Lead organic growth opportunities for existing clients. You will be responsible for growing existing client scopes (i.e. from project basis to retainer, selling in new products, etc.).

  • Support team, and allocate resources to, new proposal development

  • Identify potential strategic growth opportunities with new and existing clients

  • Contribute to agency marketing - i.e. materials development and updating, etc.

• People Ops

  • Oversee hiring and staffing

  • Manage freelancer contracting and negotiation

  • Own onboarding to agency and projects

• Agency Operations

  • Build scopes and internal budgets for new projects and assemble the teams needed to get the work done through a combination of FTEs and freelancers so projects may kick off quickly

  • Allocate resources across the agency to maximize efficiency and quality

  • Identify opportunities for process improvement and operational excellence

Here's what we're looking for:

• At least 10+ years of client-facing account management and/or operations in an agency or production house, with at least 5 years in senior leadership roles

• Proven track record leading and managing agency teams and operations

• Knowledge in building budgets and scopes for a variety of projects in an agency setting

• Experience building trusted client relationships

• Demonstrated experience managing budgets in a range of scales

• Great presentation skills (both written and oral)

• You can hold the pen on agreatdeck. The team will work on it together, but you know how to make it sing and clean up formatting, etc.

• Capable and conversant in all aspects of a creative, strategy and program workflow

• Appetite for solving problems, developing effective solutions, and performing in high-velocity, deadline-driven environments

• Exceptional organizational skills, problem-solving, and strategic thinking

• Ability to closely track project performance and oversee the successful completion of short and long term milestones

Invisible Hand (www.invisiblehand.co) is a strategic agency that partners with organizations to help them build, launch and sustain initiatives that create successful outcomes. Our approach combines deep expertise with a genuine commitment to excellence. We believe in the power of strategic thinking and effective execution to drive meaningful action. Through thoughtful strategy and innovative approaches, we help our clients navigate complex challenges and create lasting results.

Invisible Hand is proud to have a diverse, inclusive team. At IH, we don’t just celebrate our differences, we thrive on them. Our goal is to continue to create a workplace that fosters and champions diversity of thought, lived experience, and perspective, and we encourage people of all backgrounds to apply to join our team.