Actabl RevOps Systems Manager

ASG; United States; Remote; USD 110,000 - 140,000; Full time

Job summary

A leading company in the hospitality tech sector is seeking a RevOps Systems Manager. This role focuses on optimizing Salesforce and other tools to enhance revenue operations. The ideal candidate will have extensive Salesforce experience and certifications, ensuring effective CRM management and collaboration across teams. With a competitive salary range and flexibility, this position offers a chance to make a significant impact in the hospitality industry.

Benefits

Flexible Work Hours

Equipment Provided

ADA Compliance

Qualifications

• 5+ years of Salesforce administration experience.
• Strong experience in custom development, reporting, and automation tools.
• Ability to analyze business requirements for Salesforce solutions.

Responsibilities

• Manage configurations, data integrity, and security settings of Salesforce.
• Develop and maintain reporting dashboards for revenue team insights.
• Collaborate with Revenue teams to optimize workflows and system utilization.

Skills

Salesforce

Data Analysis

Problem Solving

Communication

Education

Salesforce Advanced Administrator Certification

Salesforce App Builder Certification

Tools

Outreach

Gong

PandaDoc

ZoomInfo

LinkedIn Sales Navigator

Geopointe

Highspot

Insycle

QuotaPath

Job description

Are you excited about a career in SaaS that has a direct effect on the hospitality industry? This might be the perfect opportunity for you! Actabl's mission is to empower the people that power hospitality. We’re on a journey to provide better solutions for hotel companies as the world around us evolves and changes related to using technology, finding labor, and maximizing profits. We give hoteliers actionable insights to know what to do, the tools to do it, and the visibility to know it worked. We bring together powerful hospitality tech solutions to maximize profits for more than 10,000 properties in hospitality markets around the world.

About the Opportunity:

The RevOps Systems Manager is a critical member of the Revenue Operations team, responsible for the administration, optimization, and strategic oversight of Salesforce and other RevOps-owned systems. This role ensures the seamless operation, scalability, and security of our CRM and integrated tools, supporting Revenue teams. The ideal candidate will have deep expertise in Salesforce, advanced certifications, and the ability to maintain, configure, and enhance our RevOps tech stack to drive efficiency and effectiveness across revenue teams. The tools currently utilized by the RevOps team include: Outreach, Gong, PandaDoc, ZoomInfo, LinkedIn Sales Navigator, Geopointe, Coefficient, Highspot, Insycle, Own, RollUp Helper, Pharos, QuotaPath.

1. Serve as the primary Salesforce owner and administrator, managing configurations, data integrity, and security settings.
2. Design and implement scalable Salesforce solutions, including automation, workflows, Lightning flows, validation rules, and custom objects.
3. Lead user story analysis and design, ensuring solutions align with business requirements while maintaining system integrity.
4. Drive system enhancements by assessing new Salesforce features, third-party integrations, and process improvements.
5. Perform data governance and hygiene, ensuring CRM data accuracy and compliance with best practices.
6. Develop and maintain reporting dashboards and analytics to support revenue team insights and decision-making.
7. Collaborate with Revenue teams to optimize workflows and system utilization.
8. Oversee license management and cost optimization for Salesforce and other RevOps tools.
9. Stay up to date with Salesforce releases and security updates, proactively implementing necessary changes.
10. Provide training and documentation for users, ensuring adoption of best practices and system efficiency.
11. Act as the technical expert and RevOps tool steward, managing integrations with platforms such as Outreach, Gong, PandaDoc, ZoomInfo, LinkedIn Sales Navigator, and more.
12. Support User Acceptance Testing (UAT) and change management processes for system updates.
13. Partner with teams across Actabl to ensure CRM aligns with broader business systems and compliance requirements.
14. Conduct periodic system audits to identify and resolve inefficiencies.

Qualifications:

• Salesforce Advanced Administrator and App Builder certifications (Required).
• 5+ years of hands-on Salesforce administration experience, managing complex orgs independently.
• Deep expertise in Lightning Flows, Process Builder, and Apex fundamentals.
• Strong experience in custom development, reporting, dashboards, and automation tools.
• Ability to analyze business requirements and translate them into scalable, efficient Salesforce solutions.
• Experience managing other RevOps tools (e.g., Outreach, Gong, PandaDoc, ZoomInfo, LinkedIn Sales Navigator, Geopointe, Coefficient, Highspot, Insycle, Own, RollUp Helper, Pharos, QuotaPath) and integrating them with Salesforce.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Excellent communication and documentation skills, with the ability to train and support end users.
• Experience with Salesforce Revenue Intelligence Package, including Einstein, Revenue Insights, and Pipeline Management.
• Strategic CRM management to optimize Salesforce as a central revenue operations system.
• Technical proficiency in Salesforce architecture, declarative automation, and integrations.
• Data integrity and governance, ensuring high-quality CRM data and security standards.
• Cross-functional collaboration with sales, marketing, and customer success teams.
• Process optimization to improve efficiency and effectiveness.
• Training and documentation to empower users.
• Change management and innovation to stay ahead of industry trends and Salesforce updates.

Additional Information:

• Compensation: $110,000 - $140,000
• Travel: Occasional travel may be required for meetings, conferences, or training sessions, including both in-state and out-of-state travel.
• Driver’s License: A valid driver’s license may be required for travel purposes.
• Equipment: The company provides necessary equipment, including a laptop, monitor, and peripherals. Employees should maintain their equipment in good condition.
• ADA Compliance: The company provides reasonable accommodations per the Americans with Disabilities Act. Please inform your manager or HR if you require accommodations.
• Work Hours: Flexibility is offered, but employees should be available during core business hours for collaboration.
• Communication: Regular communication through video calls, chat, and email is essential. Strong written and verbal communication skills are required.

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