ACT Manager Clinical Services

Acadia Healthcare; Reading (Berks County); On-site; USD 70,000 - 95,000; Full time

Job summary

A leading company in mental health care is seeking a Clinical Services Manager to oversee clinical operations and ensure the delivery of high-quality services. The ideal candidate will have extensive experience in behavioral health and hold a Master's degree in a related field. This role involves staff management, compliance oversight, and community representation, providing an opportunity to make a significant impact in the mental health sector.

Qualifications

• Five years’ experience in behavioral health services required.
• Three years' supervision experience required.
• Management or administration experience required.

Responsibilities

• Plan, implement, and coordinate clinical services.
• Provide oversight and support to clinical operations.
• Review and analyze clinical performance results.

Skills

Leadership

Communication

Clinical Oversight

Education

Master’s Degree in Psychology, Social Work, Counseling or Psychiatric Nursing

Job description

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Purpose Statement

Plan, implement and coordinate the clinical services offered by the facility.

Essential Functions

• Provide oversight and support to all clinical operations in areas assigned.
• Provide oversight and monitor clinical services as it relates to service provision, treatment and access.
• Review and analyze clinical and operational performance results. Develop plans for improvement as needed.
• Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Develop and implement behavioral health processes, procedures and policies across programs.
• Participate in daily, weekly, monthly and annual planning and reporting processes as appropriate.
• Represent the company at meetings in the community.
• Collaborate with other company employees to foster and promote a cooperative work environment.
• Support compliance by adherence to accreditation standards as well as standards of funding agencies and licensing boards.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
  
  

Other Functions

• Perform other functions and tasks as assigned
  
  

Education/Experience/Skill Requirements

• Master’s Degree in Psychology, Social Work, Counseling or Psychiatric Nursing required.
• Five or more years’ experience in behavioral health services with clinical experience with all target populations (SMI, SED, DD, SUD) required.
• Three or more years’ supervision experience required.
• Management or administration experience and/or three years work experience in Utilization Management required.
  
  

Licenses/Designations/Certifications

• Meet DWMHA credentialing requirements for professional practice Masters Level licensed behavioral health professional as QMHP (Qualified Mental Health Professional) CMHP (Child Mental Health Professional), and QMRP.
• Must possess a full license in one of the following disciplines: LLP/LP, LPC, LMSW, NP/RN.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.
  
  

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

TOWBH

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Mental Health Care

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