Acquisitions Specialist

Germainhonda Annarbor; Columbus (OH); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Comprehensive health insurance

401(k) with employer match

Paid vacation/holidays

Competitive wage plans

Job summary

Germain Cadillac of Easton in Columbus, OH is seeking an Acquisitions Specialist to drive inventory with an emphasis on a strong customer experience. You will be trained in vAuto, VinSolutions, KBB, Cars.com and related scripts, with role playing and appointment setting to build a robust showroom pipeline.

The role uses live market data to engage customers, set showroom appointments, and follow up on lukewarm leads. A positive, team-oriented mindset and solid computer skills are essential.

Qualifications

• Previous customer service experience.
• Excellent teammate with collaborative attitude and eagerness to improve.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills.

Responsibilities

• Direct outreach to customers via phone, email and text.
• Engage with customers and set appointments for showroom visits.
• Provide customers with live market data on their vehicle.
• Follow up with leads that are not ready to make an appointment or no-show.
• Utilize CRM tracking system daily.

Skills

Customer service

Team player

Positive attitude

Strong computer skills

Communication skills

Tools

CRM software

Job description

Germain Cadillac of Easton

Acquisitions Specialist

Columbus, OH

At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.

As an Acquisitions Specialist, you are the source for generating more inventory, with a better selection and ultimately helping the dealership sell more vehicles. No automotive experience necessary. We provide an extensive two-week training program to get you familiar with all systems (vAuto, VinSolutions, KBB, Cars.com), scripts and word tracks, through role playing and appointment setting.

Responsibilities

• Direct outreach to customers via phone, email and text


• Engage with customers and set appointments for showroom visits


• Provide customers with live market data on their vehicle


• Follow up with leads that are not ready to make an appointment or no-show


• Utilize CRM tracking system daily

Qualifications

• Previouscustomer service experience


• Excellent teammate with collaborative attitude and eagerness to improve


• Prompt and courteous demeanor


• Positive and hardworking personality


• Strong computer skills

Germain Offers

• Comprehensive Coverage & Health, Dental and Vision Insurance


• 401(k) Savings Plan with Employer Match


• Paid Vacation/Company Holidays


• Competitive Wage Plans