Acoustical Sales Specialist

Tamarack Materials, Inc.

Southfield (MI)

On-site

USD 65,000 - 90,000

Full time

3 days ago

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Benefits offered by this job

Competitive pay

401(k) with company match

Paid time off

Medical/Dental/Vision

Job summary

SRS Distribution Inc. is seeking a Sales Specialist in Southfield, MI to deepen customer relationships and act as a subject matter expert across the sales cycle.

You will leverage ERP systems, pricing files, and product knowledge to guide decisions for General Contractors and customers in their specific applications. You will collaborate with Inside and Outside Sales teams, participate in strategy planning, and occasionally join field visits to advance opportunities.

Qualifications

High school diploma required; Bachelor's preferred.
3 years of sales experience in the industry preferred.
Strong knowledge of acoustical products and ERP systems.

Responsibilities

Build and maintain customer relationships and drive repeat business.
Serve as SME for sales cycle and use pricing tools to inform customers.
Monitor market trends and feedback to refine sales strategies and inform product enhancements.
Collaborate with internal teams to plan sales approaches and secure customers/projects.
Occasionally accompany outside reps on client calls and visits.

Skills

Relationship management

ERP systems

Pricing knowledge

Excel

Negotiation

Communication

Sales analytics

Product knowledge

Sales tech tools

Education

High School diploma

Bachelor's degree

Tools

Maxrecall

Portal

Job Tracking system

Job description

Position Purpose

The primary function of a Sales Specialist is to enhance the customer’s transactional experience. This position requires a deep knowledge of our product offering, technical support for customers and outside sales professionals, market pricing and ERP system logic, and a requirement to be a cooperative partner with Operations and Dispatch, enhancing communication between customers and operations while assisting with the management of expectations. This role requires a specialization in acoustical products.

Key Responsibilities

Enhancing relationships with customers
Subject matter expert and resource for the sales cycle
Monitor market trends, competitor and project activities, and customer feedback.
Gather insights to identify opportunities, refine sales strategies, and provide input for product enhancements
Expert in using and training sales related technology and programs, ERP, Website, Maxrecall, DQ, Portal, Job Tracking system, pricing files, and excel
Possess high level of product and application knowledge enabling the ability to assist, review, and recommend the appropriate products to General Contractors and customers in their specific application
Collaborate with Inside Sales staff, Outside Sales Reps and Sales Managers to determine and understand sales approaches and participate in the planning and strategy of securing customers and projects.
Some outside of office requirement, occasional joint customer sales calls/meetings with outside sales reps, sales managers, or branch managers.
For assigned customers or house accounts, this role may require an in-person connection with these opportunities.
Cold call prospective opportunities: General Contractors, Drywall Contractors, owners, and developers.
Showcase product performance using persuasive techniques to influence buying decisions
Maintain customer accounts by fostering long-term relationships to increase customer loyalty and drive repeat business
Participate in training sessions and workshops for sales teams or customers to enhance understanding of products and services
Responsible for achieving sales targets. Develop and implement sales plans, monitor progress, and take proactive measures to meet or exceed revenue goals.
Formulate, implement, and collaborate with the sales team, operations and management on improvements to operating practices and customer service enhancements.

Direct Manager/Direct Reports

Reports to the Sales Manager and/or Branch/Area Manager

Physical Requirements

Must be able to remain in stationary position 50%. Frequently, will move about inside the office to access files, office machinery, etc. Must be able to operate basic office machinery Must be able to communicate with team and management and be able to exchange accurate information in these situations. Constantly working in office environment Working Conditions: Work is primarily performed in a professional office environment. Requires extended periods of sitting, computer use, and telephone communication. Frequent use of standard office equipment, including computers, printers, copiers, and other business technology. Regular interaction with employees, customers, vendors, and other business contacts. May require occasional lifting of office supplies or materials up to 15 pounds. Ability to maintain focus and productivity while managing multiple priorities and deadlines.

Working Conditions

Work is primarily performed in a professional office environment. Requires extended periods of sitting, computer use, and telephone communication.

Minimum Qualifications

Ability to self-manage, show initiative and be proactive
Communicate professionally, both verbally and in writing to coworkers and customers

Minimum Education

High School diploma or GED

Preferred Education

Bachelor's Degree

Minimum Years of Work Experience

3 years sales experience within the industry preferred

Competencies

Strategic Thinking: Ability to develop and execute strategies that align with corporate goals, drive growth, and address market trends and customer needs.
Analytical Capability: Possess strong analytical skills to evaluate sales metrics, market data, and research findings, providing insightful analysis that informs strategic decision-making and enhances sales processes.
Customer Relationship Management: Develop and nurture strong customer relationships, understanding their needs to deliver tailored solutions that drive sales growth and customer satisfaction.
Collaborative Teamwork: Engage effectively with team members to achieve shared goals, contributing your skills and insights to drive collective success in sales initiatives.
Negotiation Skills: Advanced skills in negotiating favorable terms with suppliers to enhance product offerings and cost efficiencies.
Communication Excellence: Strong ability to prepare and deliver clear, compelling presentations and reports to senior leadership and cross-functional teams.
Project Management: Competence in managing multiple initiatives concurrently, with a focus on delivering results efficiently and on time.
Organizational and Time Management Skills: Demonstrate effective organization and time management abilities to prioritize tasks and optimize productivity in a dynamic work environment.
Adaptability and Problem-Solving: Ability to thrive in a fast-paced environment, manage multiple priorities, and devise innovative solutions to overcome challenges, enhancing overall team effectiveness.
Communication Proficiency: Demonstrate exceptional verbal and written communication skills to effectively interact with clients, internal teams, and stakeholders, ensuring clear understanding and facilitation of objectives.
Customer Focus: Maintain a customer-centric approach by understanding client needs, fostering relationships, and ensuring a high level of service that contributes to client satisfaction and loyalty.
Technical Aptitude and Digital Literacy: Show proficiency in leveraging digital tools and computer applications to enhance sales strategies and improve customer engagement and satisfaction.

Job Location

National Structure - Southfield 21342 Bridge Street Southfield, MI 48033

Equal Employment Opportunity Statement

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Company Overview

SRS Distribution Inc., a wholly owned subsidiary of The Home Depot, consists of a family of industry-leading, independent roofing distributors. SRS has grown rapidly through acquisitions and the opening of multiple new locations since the February 2008 inception. This continual growth has established SRS as one of the fastest growing building products distribution companies in the U.S. The goal of SRS is to form the strongest national network of independent roofing and building product distributors with the most talented team of people working together to deliver the industry's best products and services. In addition to our commitment to customer focus, SRS strives to become the preferred employer in the industry with highly motivated and engaged employees operating in an entrepreneurial culture where the corporate office works for the field and not the reverse.

Make money, have fun and give back with us! Find out more at www.srsdistribution.com.

Benefits