Acoustical Sales Specialist

SRS Distribution Inc.; New York (NY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) with company match

Medical/dental/vision insurance

Paid time off

Job summary

Kamco Supply – Brooklyn seeks a Sales Specialist to enhance the customer experience with deep acoustical product knowledge and strong support for outside sales teams. You will manage pricing, ERP processes, and coordination with operations to ensure accurate order fulfillment.

The role requires at least a high school diploma with 3+ years in sales within the industry; a Bachelor's degree is a plus. Occasional outside calls and in-person meetings may be required.

Qualifications

• High school diploma or GED required; Bachelor's preferred.
• 3+ years sales experience in building materials or acoustical products beneficial.
• Ability to self-manage, communicate professionally, and review product applications.

Responsibilities

• Enhance customer relationships and be the sales cycle expert.
• Monitor market trends, competitors, and customer feedback to guide strategies.
• Train users on sales tools: ERP, website, Maxrecall, DQ, Portal, and pricing files.

Skills

Acoustical product knowledge

Sales forecasting

Customer relationship management

ERP systems

Pricing & negotiation

Education

High School diploma or GED

Bachelor's Degree

Tools

ERP system

Excel

Maxrecall

Pricing files

Job Tracking system

Portal

DQ

Website

Job description

Position Purpose

The primary function of a Sales Specialist is to enhance the customer’s transactional experience. This position requires a deep knowledge of our product offering, technical support for customers and outside sales professionals, market pricing and ERP system logic, and a requirement to be a cooperative partner with Operations and Dispatch, enhancing communication between customers and operations while assisting with the management of expectations. This role requires a specialization in acoustical products.

Key Responsibilities

Enhancing relationships with customers. Subject matter expert and resource for the sales cycle. Monitor market trends, competitor and project activities, and customer feedback. Gather insights to identify opportunities, refine sales strategies, and provide input for product enhancements. Expert in using and training sales related technology and programs, ERP, Website, Maxrecall, DQ, Portal, Job Tracking system, pricing files, and excel. Possess high level of product and application knowledge enabling the ability to assist, review, and recommend the appropriate products to General Contractors and customers in their specific application. Collaborate with Inside Sales staff, Outside Sales Reps and Sales Managers to determine and understand sales approaches and participate in the planning and strategy of securing customers and projects. Some outside of office requirement, occasional joint customer sales calls/meetings with outside sales reps, sales managers, or branch managers. For assigned customers or house accounts, this role may require an in‑person connection with these opportunities. Cold call prospective opportunities: General Contractors, Drywall Contractors, owners, and developers. Showcase product performance using persuasive techniques to influence buying decisions. Maintain customer accounts by fostering long‑term relationships to increase customer loyalty and drive repeat business. Participate in training sessions and workshops for sales teams or customers to enhance understanding of products and services. Responsible for achieving sales targets. Develop and implement sales plans, monitor progress, and take proactive measures to meet or exceed revenue goals. Formulate, implement, and collaborate with the sales team, operations and management on improvements to operating practices and customer service enhancements.

Direct Manager / Direct Reports

Reports to the Sales Manager and/or Branch/Area Manager.

Travel Requirements

N/A.

Physical Requirements

Must be able to remain in stationary position 50%. Frequently, will move about inside the office to access files, office machinery, etc. Must be able to operate basic office machinery. Must be able to communicate with team and management and be able to exchange accurate information in these situations. Constantly working in office environment.

Working Conditions

Work is primarily performed in a professional office environment. Requires extended periods of sitting, computer use, and telephone communication. Frequent use of standard office equipment, including computers, printers, copiers, and other business technology. Regular interaction with employees, customers, vendors, and other business contacts. May require occasional lifting of office supplies or materials up to 15 pounds. Ability to maintain focus and productivity while managing multiple priorities and deadlines.

Minimum Qualifications

Ability to self-manage, show initiative and be proactive. Communicate professionally, both verbally and in writing to coworkers and customers.

Preferred Qualifications

N/A.

Minimum Education

High School diploma or GED.

Preferred Education

Bachelor's Degree.

Minimum Years of Work Experience

3 years sales experience within the industry preferred.

Certifications

N/A.

Competencies

Strategic Thinking: Ability to develop and execute strategies that align with corporate goals, drive growth, and address market trends and customer needs. Analytical Capability: Possess strong analytical skills to evaluate sales metrics, market data, and research findings, providing insightful analysis that informs strategic decision‑making and enhances sales processes. Customer Relationship Management: Develop and nurture strong customer relationships, understanding their needs to deliver tailored solutions that drive sales growth and customer satisfaction. Collaborative Teamwork: Engage effectively with team members to achieve shared goals, contributing your skills and insights to drive collective success in sales initiatives. Negotiation Skills: Advanced skills in negotiating favorable terms with suppliers to enhance product offerings and cost efficiencies. Communication Excellence: Strong ability to prepare and deliver clear, compelling presentations and reports to senior leadership and cross‑functional teams. Project Management: Competence in managing multiple initiatives concurrently, with a focus on delivering results efficiently and on time. Organizational and Time Management Skills: Demonstrate effective organization and time management abilities to prioritize tasks and optimize productivity in a dynamic work environment. Adaptability and Problem‑Solving: Ability to thrive in a fast‑paced environment, manage multiple priorities, and devise innovative solutions to overcome challenges, enhancing overall team effectiveness. Communication Proficiency: Demonstrate exceptional verbal and written communication skills to effectively interact with clients, internal teams, and stakeholders, ensuring clear understanding and facilitation of objectives. Customer Focus: Maintain a customer‑centric approach by understanding client needs, fostering relationships, and ensuring a high level of service that contributes to client satisfaction and loyalty. Technical Aptitude and Digital Literacy: Show proficiency in leveraging digital tools and computer applications to enhance sales strategies and improve customer engagement and satisfaction.

Work Location

N/A.

Job Location

Kamco Supply – Brooklyn 80 21st Street Brooklyn, NY 11232.

Compensation & Benefits

Competitive weekly/bi‑weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company‑paid life and short‑term disability, plus optional long‑term disability, and additional life insurance. All benefits subject to eligibility.

Medical, Dental, Vision, Disability & Life Insurance

Wellness Benefits, 401(k) Retirement Plan, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs.

Company Description

Founded in 1971, GMS operates a network of more than 320 distribution centers with extensive product offerings of Wallboard, Ceilings, Steel Framing and Complementary Products. Additionally, GMS operates nearly 100 tool sales, rental and service centers, providing a comprehensive selection of building products and solutions for its residential and commercial contractor customer base across the United States and Canada. In addition to our commitment to delivering exceptional customer service, GMS also fosters a unique employee culture that combines a results‑driven environment with a highly entrepreneurial, self‑starter attitude. We are committed to conducting our business in a manner that aligns with our values of humility, mutual respect, service to others, and the guiding principle that “you can never go wrong doing the right thing.” GMS is a subsidiary of SRS Distribution, a wholly owned subsidiary of The Home Depot. For more information, please visit www.gms.com.

Equal Employment Opportunity Statement

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

Accommodation Request

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Additional Equal Employment Opportunity Statement

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.