ACME D8-Assistant Store Director (ASD) Northern NJ District

ACME Markets; Midland Park (NJ); On-site; USD 68,000 - 78,000; Full time

Job summary

A leading grocery retailer in Midland Park seeks an Assistant Store Director to oversee operations, manage staff, and ensure exceptional customer service. The role involves training employees, maintaining store standards, and achieving sales goals. Ideal candidates will have strong leadership skills and retail experience, with a focus on customer satisfaction.

Benefits

12 days PTO

40 hrs of sick time

6 recognized holidays

401k match up to 7%

Pet insurance

Qualifications

• Minimum of one year of assistant manager experience in retail or service industry.
• Strong customer service and supervisory skills required.

Responsibilities

• Manage store operations in absence of Store Director.
• Supervise and train store employees.
• Ensure compliance with legal requirements and company policies.

Skills

Customer Service

Leadership

Supervisory Skills

Education

High School Diploma

College Degree

Job description

The Assistant Store Director (ASD) is actively involved in and provides friendly, courteous, and helpful customer service daily. The ASD is also responsible for assisting the Store Director (SD) with the total operations of the store and performs various duties personally or through supervision of store employees (100+ bargaining unit and non-contract employees).

• All internal candidates are required to have their supervisor’s approval before applying for a position. If you have questions, please reach out to your HR and / or Talent Acquisition partner for more information.

All ASD’s must be willing and able to work and train at any store within the district where they are hired. The stores within this NJ based district include : Midland Park, Mahwah, Fort Lee, Denville, Jersey City (18th St & Rt 440), Allendale, Oak Ridge, Boonton, Hoboken, Montclair, Edgewater, Sussex, Blairstown, West NY, Saddle Brook, Vernon, and Mt. Freedom.

Pay Transparency : The salary range is $68k to $78k annually with quarterly bonus potential. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates. The total comp package yearly can include 12 days PTO, 40 hrs of sick time, 6 recognized holidays, 401k match of up to 7%, Pet insurance, EPA benefits, and so much more!

Interview Transparency : This posting will be open through October 11th. All selected applicants that meet the preferred qualifications will be sent a phone screen request. Those selected from the phone screen will continue to an interview with the hiring team. We are hoping to have our final selections before 11 / 1.

The ASD manages the entire store with the authority to operate the store at maximum efficiency during the absence of the SD. The ASD is responsible for the supervision of all store employees. This includes orienting new employees, training and developing, scheduling and payroll, performance evaluation, and personnel actions (., hiring, promoting, disciplining, . Our ASD’s also performs or delegates security and cash control procedures, the handling of customer complaints, the reporting of accidents / injuries, the maintenance of sanitation standards, office and accounting functions, the maintenance of in-stock conditions, and ensuring communication between departments and among store personnel.

Key Responsibilities include, but are not limited to :

• Overall management responsibility for operation of retail grocery store during absence of the Store Director, including store performance, control of cash, inventory and security, customer services, and management of staff.
• Track, analyze and take action to improve store performance by forecasting weekly / daily sales goals and meeting or exceeding established goals.
• Communicate sales goals, department performance and sales opportunities with staff to ensure positive results.
• Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues.
• Support Store Director with development and direction in the execution of strategies to improve product placement and appearance.
• Monitor display accuracy and appearance to implement promotions. Ensure that products are properly displayed and ordered in a manner to maintain in-stock conditions.
• Manage issues relating to store maintenance, cleanliness, safety and sanitation.
• Oversee and monitor handling of cash and accounting; ensure store is secured.
• Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met.
• Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.
• Focus on customer satisfaction and needs; ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service.
• Select, train, develop, and manage job performance of store employees, with assistance of other management personnel.
• Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities.
• Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions if applicable.
• Preserve positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations involving others.
• Motivate others to perform the job and work towards common objectives. Serve as a role model to others instilling a positive attitude in his / her employees.
• May perform other management duties to keep the store functioning effectively at all times.

Minimum Qualifications :

• Minimum of one year of assistant manager experience responsible for managing a department / team within a multi-department operation within the retail or service industry - OR - Two years' experience as a department manager with responsibility for managing a department / team within a multi-department operation within the retail or high-volume service industry
• High school diploma or equivalent required; college degree is preferred
• Strong customer service and supervisory skills
• Solid understanding of overall store operations
• Proven ability to demonstrate strong leadership skills
• Will be required to repeatedly use hands, arms, legs, and feet for sustained action (. walking around the store, stocking, rotating product).
• Ability to stand 100% of the shift and work in a fast-paced environment.

Preferred Qualifications :

• Schedule writing
• Inventory Ordering
• 2+ Years experience managing in a food-based industry

Travel : May be required to travel for training or participation in corporate programs and focus groups. Additionally, travel to other stores to assist when necessary, may be required. Respond to : Interested candidates are encouraged to submit a resume by visiting :

Schedules : With many of our stores operating 24 hours per day, interested applicants must allow for a variety of shifts and long hours including nights, holidays, and weekends. Days off during the work week are seldom taken consecutively. As an Assistant Store Director, a significant portion of your day will be spent on the sales floor managing employees and interacting with customers.

Disclaimer : The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.

Albertsons Companies – Equal Opportunity Employer

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Store Director • Midland Park, NJ, United States