ACH/Wire Payments Product Consultant

Infosys; Dallas (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Long-term and short-term disability

Health and dependent care reimbursement accounts

Insurance options

401(k) plan

Job summary

Infosys is looking for a Domain Consultant 2 in Dallas, TX, to analyze client processes and enhance operational efficiency within financial institutions. The role involves collaboration across teams and requires strong analytical skills and payments domain expertise.

Applicants should hold a Bachelor’s degree or equivalent experience and be prepared for possible relocation. In addition to competitive pay, Infosys offers robust benefits including health insurance and 401(k).

Qualifications

• Experience in Payments domain – Wire payments or ACH payments and ISO / SWIFT messages.
• Experience creating product features and user stories.
• Experience in documenting business processes and requirements.

Responsibilities

• Analyze client business processes for optimization opportunities.
• Facilitate benchmarking studies to align solutions.
• Collaborate with teams to document system customizations.
• Conduct in-depth research on third-party products.
• Coordinate implementation of solutions.

Skills

Payments domain knowledge

Experience creating product features

Requirement specifications expertise

Analytical skills

Communication skills

Planning and coordination skills

Education

Bachelor’s degree or foreign equivalent

Job description

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

In the assigned Job Role of Domain Consultant 2, your Area Of Responsibility will be as below:

• Analyze client business processes to identify optimization opportunities and align them with industry-specific standards and best practices
• Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain-specific insights
• Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector
• Conduct in-depth research on third-party products within the domain, providing comparative analysis of features, costs, and scalability
• Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post-implementation

Your contribution to the team:

• A collaborative spirit and excellent communication skills.
• Strong analytical and coordination skills with a focus on process optimization
• A knack for creating detailed process maps and technical documentation with domain specialization
• Proactive approach to in conducting benchmarking studies and product research
• Familiarity with system implementation, configuration, and maintenance
• Effective collaboration and communication abilities with cross-functional teams

Required Skills :

• Experience in Payments domain – Wire payments or ACH payments and ISO / SWIFT messages and the like.
• Experience creating product features and user stories.
• Experience in creating requirement specifications based on Architecture/Design /Detailing of Processes

Preferred Skills :

• Experience in capturing requirements related to internal/external consulting, documenting, and mapping current business processes
• Analytical and Communication skills
• Planning and Co-ordination skills
• Experience and desire to work in a domain consulting environment that may require travel.

Additional Required Qualifications :

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
• This position is open for Dallas, TX/Charlotte, NC

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.