ACH Payments Operations Lead — Compliance & Risk

Kennebunk Savings Bank; Kennebunk (ME); On-site; USD 70,000 - 90,000; Full time

Job summary

Kennebunk Savings Bank in Maine is seeking an ACH Payment Operations Specialist to guide processing, NACHA compliance, and risk management. You will oversee complex ACH activities, resolve escalated issues, and collaborate with Cash Management, Compliance, and Technology teams.

The role emphasizes strong problem-solving, attention to detail, and ability to train others while supporting system upgrades and new payment initiatives in a fast-paced banking environment.

Qualifications

• Strong knowledge of NACHA Operating Rules, electronic payments and banking regulations.
• Solid written and verbal communication skills.
• Excellent attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Oversee accurate and timely processing of ACH transactions and related payments.
• Review complex ACH files and large-dollar transactions.
• Monitor processing deadlines, settlements, and controls for service-level performance.
• Serve as the operational expert for ACH products, processes, and regulatory requirements.
• Support audits, regulatory exams and risk assessments.
• Train internal departments and teammates on ACH operations.
• Collaborate with Cash Management, Compliance, Deposit Services and Technology on new payments.

Skills

NACHA rules knowledge

Written and verbal communication

Attention to detail

Multi-tasking

Analytical problem solving

Adaptability to change

Education

College degree or related work experience

AAP certification

APR P (APRP) certification

AFPP certification

Tools

Microsoft Office

Job description

Kennebunk Savings Bank in Maine is seeking an ACH Payment Operations Specialist to guide processing, NACHA compliance, and risk management. You will oversee complex ACH activities, resolve escalated issues, and collaborate with Cash Management, Compliance, and Technology teams.

The role emphasizes strong problem-solving, attention to detail, and ability to train others while supporting system upgrades and new payment initiatives in a fast-paced banking environment.