ACH Operations Specialist

331 TriState Capital Bank; Pittsburgh (Allegheny County); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Retirement Savings Plan

Paid Time Off

Parental Leave

Job summary

Raymond James is seeking an ACH Operations Specialist to manage daily ACH file processing windows, exceptions, and fraud monitoring. The role includes GL balancing across Check, ACH, Wire, Debit Card, and ICS accounts, with collaboration across BSA, Risk, Compliance, Sales and Treasury Operations.

The position requires knowledge of NACHA rules, solid communication with clients and staff, and may require additional hours during peak periods.

Qualifications

• 4 years of experience, including 2 years in ACH operations.
• High school diploma or equivalent; post-secondary preferred.

Responsibilities

• Manage ACH file processing windows and exceptions.
• Monitor transaction fraud and communicate with clients.
• Balance General Ledger for Check, ACH, Wire, and ICS accounts.
• Assist team lead with daily tasks and training of new staff.
• Work with BSA, Risk & Compliance, and other departments.

Skills

ACH processing knowledge

Fraud monitoring

General Ledger balancing

Client communication

NACHA rules understanding

Education

Bachelor’s degree in Accounting/Finance

Tools

ACH processing systems

Job description

Job Description Summary HOURS: 4 PM - 1 AM (Monday through Friday) Job Description The ACH Operations Specialist manages the daily processing windows of ACH file processing. In addition, the ACH Operations Specialist manages all processing exceptions, batch and file suspensions, fraud monitoring, new employee training, ongoing client support, and troubleshooting. The ACH Operations Specialist also performs daily General Ledger reconciliation of Check, ACH, Wire, Debit Card, IC S, and other Miscellaneous accounts. The ACH Operations Specialist will maintain a solid understanding of ACH batch and file processing, ACH services and back-office processes, adequate understanding of the NACHA rules, General Ledger accounting.

ESSENTIAL FUNCTIONS OF THE POSITION:

Assists the ACH Operations team lead on daily tasks Assist in the training of new employees Manage ACH file processing windows and exception processing Manage transaction fraud monitoring and client communication Assist the ACH Team Lead on all Fraud related activity, as it relates to funds retrieval, documentation, and reporting Manage General Ledger balancing for Check, ACH, Wire, Debit Card, and ICS Responsible for covering late ACH window monitoring when required Work closely with BSA, Risk and Compliance, Management, Sales, Deposit Operations, Treasury Operations, and Wire Operations.

EDUCATION AND EXPERIENCE REQUIREMENTS:

High School diploma or equivalent; post-secondary education preferred A minimum of 4 years of experience, including 2 years bank operations experience in an ACH operations role.

ESSENTIAL SKILLS AND ABILITIES:

Demonstrated knowledge of all ACH products, systems, and related processes. Thorough understanding of transmission processing for ACH, and understanding file layouts Understanding of Fraud monitoring and Fraudulent activity on ACH transactions Understanding of General Ledger balancing principals Demonstrated ability to communicate effectively with clients, Management, staff, and support vendors. Job may require additional hours of work during peak periods to meet service levels.

Education Bachelor’s: Accounting, Bachelor’s: Business Administration, Bachelor’s: Finance

Work Experience General Experience - 7 to 12 months

Certifications Travel Less than 25%

Workstyle Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. Founded in 1962 in St. Petersburg, Florida, rather than on Wall Street, we have always embraced being a different kind of financial services firm. Today, Raymond James has locations and subsidiaries across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF.

Thanks for your interest in working with Raymond James. While we might not have the perfect role for you today, we'd love to keep in touch. Join our Talent Network to stay up to date on career opportunities that may be a good fit for you. Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive. As an established but ever-evolving company, you can start – or continue – growing your career here. We invest in you with wide-ranging benefits and the support of leaders and colleagues who care. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow. Our people-first culture is outlined in our Culture Blueprint. Check it out to see why many choose to work at Raymond James – and why they stay.