ACE Assistant Store Manager

niemann-foods; Coon Rapids (MN); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Life Insurance

Paid Time Off

Retirement Plans

Employee Assistance Program

Job summary

Niemann Foods in Coon Rapids, MN is seeking an ACE Assistant Store Manager to help drive sales and customer satisfaction. The role involves managing daily operations, resolving customer concerns, and overseeing associate performance.

Candidates should have a high school diploma or GED, along with basic product knowledge and experience in retail. The position offers a salary ranging from $16 to $24 per hour, depending on experience.

Qualifications

• Must be able to drive store sales and resolve customer concerns.
• Control shrink, expenses, and labor effectively.
• Evaluate and respond to performance issues of team members.

Responsibilities

• Drive store sales by ensuring customer satisfaction.
• Manage associates and provide training and development.
• Ensure compliance with safety policies and store procedures.

Skills

Product knowledge

Leadership skills

Excellent Customer Service skills

People/Communication skills

Integrity

Ability to multi-task

Education

High school diploma or GED

Product knowledge of hardware related products

1 to 3 months related experience

Knowledge of retail computer systems, Word and Excel

Job description

SUMMARY

The ACE Assistant Store Manager will assist the ACE Store Director in establishing and maintain genuine customer care, accountability for the operation of the store insuring maximum sales and profitability through merchandising, inventory, expense control, and managing operating costs and shrinkage.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly.
• Controls shrink, expenses and labor.
• Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in all departments; ensure selling floor is adequately stocked.
• Assists in evaluating and reacting to performance issues.
• Assists Store Director in training and development of store team.
• Processes information and merchandise through computer system and POS register system. Assists with stocking of supply deliveries and back stock, including building and filling displays.
• Operates and uses all equipment necessary to run the store.
• Able to work varied hours/days to oversee store operations.
• Ensures compliance with all laws, policies and procedures.
• Follows all ACE programs/promotions.
• Acts as Niemann Foods representative within the store and community.
• Enforces safety policies and procedures; is a safety role model.
• Other duties as assigned by supervisor.

KEY ATTRIBUTES

• Product knowledge
• Passion for hardware business
• Leadership skills
• People/Communication skills
• Excellent Customer Service skills
• Integrity
• Ability to multi-task

SUPERVISORY RESPONSIBILITIES

• Manages 3-4 associates in the store.
• Provide direction, coordination, and evaluation of the store and Associates.
• Follows NFI policies and applicable federal, state and local laws.
• Trains and develop Associates
• Plan, assign, and direct work
• Reward and discipline associates
• Address complaints and resolves problems

EDUCATION AND/OR EXPERIENCE

• High school diploma or general education degree (GED)
• Possess product knowledge of hardware related products
• 1 to 3 months related experience and/or training
• Knowledge of retail computer systems, Word and Excel a plus

LANGUAGE SKILLS

• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Write reports, business correspondence, and procedure manuals.
• Present information and respond to questions from groups of customers or associates

MATHEMATICAL SKILLS

• Basic math concepts (addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and sales per associate hour)

CERTIFICATES, LICENSES, REGISTRATIONS

• Some locations may require Power Industrial Truck Certification

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Knives
• Apron
• Uniform per store policy

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Lift and/or move up to 25 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Climb
• Balance
• Stoop
• Kneel
• Crouch
• Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Overhead lifting
• Crawl
• Smell
• Lift and/or move up to 100 pounds

VISION

• Close
• Distance
• Ability to adjust focus
• Ability to distinguish colors

WORK ENVIRONMENT

Occasionally

• Outside weather conditions
• Work in high places
• Fumes or airborne particles
• Toxic or caustic chemicals
• Risk of electrical shock

NOISE LEVEL

• Moderate in most areas
• High in areas with lumber processing equipment

PAY RANGE (depends on industry experience)

$16 up to $24/hour (IL & MN Locations Only)

Starting pay will be based on experience, internal equity, and scope of responsibility

BENEFITS

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

Position requirements may vary by store location