Assistant Store Manager

niemann-foods; Madison (WI); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Life Insurance

Retirement Plans

Paid Time Off

Employee Assistance Program

Job summary

The Niemann Foods ACE Assistant Store Manager role supports the Store Director in driving sales, controlling costs, and delivering excellent customer service. You will oversee merchandise presentation, inventory, and team performance while ensuring compliance with policies and store programs.

Ideal candidates bring 1–3 months of related experience, basic hardware product knowledge, and comfort with retail computer systems, Word, and Excel.

Qualifications

• High school diploma or GED required.
• Knowledge of hardware products encouraged.
• 1 to 3 months related experience or training.
• Knowledge of retail computer systems, Word and Excel a plus.

Responsibilities

• Drives store sales by acknowledging customers, meeting needs, and resolving concerns quickly.
• Controls shrink, expenses and labor while maintaining appropriate stock levels.
• Ensures merchandise presentation, assortments, and signing across departments.
• Supports Store Director in training and developing the store team.
• Processes information through the POS and computer systems; assists with stock and displays.

Skills

Product knowledge

Leadership skills

People/Communication skills

Excellent Customer Service

Integrity

Ability to multi-task

Education

High school diploma or GED

Product knowledge of hardware related products

Job description

SUMMARY

The ACE Assistant Store Manager will assist the ACE Store Director in establishing and maintain genuine customer care, accountability for the operation of the store insuring maximum sales and profitability through merchandising, inventory, expense control, and managing operating costs and shrinkage.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly.
• Controls shrink, expenses and labor.
• Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in all departments; ensure selling floor is adequately stocked.
• Assists in evaluating and reacting to performance issues.
• Assists Store Director in training and development of store team.
• Processes information and merchandise through computer system and POS register system. Assists with stocking of supply deliveries and back stock, including building and filling displays.
• Operates and uses all equipment necessary to run the store.
• Able to work varied hours/days to oversee store operations.
• Ensures compliance with all laws, policies and procedures.
• Follows all ACE programs/promotions.
• Acts as Niemann Foods representative within the store and community.
• Enforces safety policies and procedures; is a safety role model.
• Other duties as assigned by supervisor.

KEY ATTRIBUTES

• Product knowledge
• Passion for hardware business
• Leadership skills
• People/Communication skills
• Excellent Customer Serviceskills
• Integrity
• Ability to multi-task

SUPERVISORY RESPONSIBILITIES

• Manages 3-4 associates in the store.
• Provide direction, coordination, and evaluation of the store and Associates.
• Follows NFI policies and applicable federal, state and local laws.
• Trains and develop Associates
• Plan, assign, and direct work
• Reward and discipline associates
• Address complaints and resolves problems

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED)
• Possess product knowledge of hardware related products
• 1 to 3 months related experience and/or training
• Knowledge of retail computer systems, Word and Excel a plus

LANGUAGE SKILLS

• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Write reports, business correspondence, and procedure manuals.
• Present information and respond to questions from groups of customers or associates

MATHEMATICAL SKILLS

• Basic math concepts (addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and sales per associate hour)

CERTIFICATES, LICENSES, REGISTRATIONS

• Some locations may require Power Industrial Truck Certification

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Knives
• Apron
• Uniform per store policy

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Lift and/or move up to 25 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Climb
• Balance
• Stoop
• Kneel
• Crouch
• Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Overhead lifting
• Crawl
• Smell
• Lift and/or move up to 100 pounds

Vision

• Close
• Distance
• Ability to adjust focus
• Ability to distinguish colors

WORK ENVIRONMENT

Occasionally

• Outside weather conditions
• Work in high places
• Fumes or airborne particles
• Toxic or caustic chemicals
• Risk of electrical shock

Noise Level

• Moderate in most areas
• High in areas with lumber processing equipment

PAY RANGE

(depends on industry experience)

BENEFITS

(eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.**

**Position requirements may vary by store location**

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