Accts Receivable Rep, Zoro Tools

Grainger Businesses; Chicago (IL); On-site; USD 24,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision, & life

401(k) with company match

Paid time off and holidays

Employee discounts

Safety shoes provided

Job summary

Zoro is seeking an Accounts Receivable Cash Applications Specialist to apply customer payments, reconcile cash receipts, and maintain AR records. You will work under supervision, resolve discrepancies, and support month-end close and process improvements.

Experience with multi-payment methods and ERP systems is required. The role requires strong communication with customers and internal teams, attention to detail, and the ability to manage high-volume cash applications in NetSuite.

Qualifications

• High school diploma or GED required.
• Two or more years of experience in accounting, credit, collections, customer service, or finance.

Responsibilities

• Apply customer payments—ACH, wire, credit card, lockbox, and checks to correct invoices in ERP.
• Reconcile bank activity, lockbox files, and payment platform records against daily cash receipts.
• Research and resolve unapplied cash, short payments, overpayments, and remittance discrepancies; escalate as needed.
• Prepare and post write-offs, discounts, deductions, and other adjustments within authority.

Skills

ERP systems

Attention to detail

Communication

Education

High school diploma or GED

Tools

NetSuite

Google Workspace

Job description

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Zoro is an eCommerce company that’s on a mission to help business owners get everything they need to run their businesses and thrive–from office supplies to power tools. But we’re way more than a website. We’re a team of great people with an award-winning culture. Check us out and see for yourself!

Compensation:

This position is hourly. The anticipated base pay compensation range for this position is $17.26 and$28.80

Rewards and Benefits:

• Medical, dental, vision, and life insurance coverage starts on day one of employment.
• Access to up to 50% of your paycheck based on hours worked before payday.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, parental leave, and other benefits.
• Safety shoes provided (where applicable).

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Zoro reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Job Summary

The Accounts Receivable Cash Applications Specialist applies customer payments, reconciles cash receipts, and maintains accurate accounts receivable records. Working under general supervision, this role follows established procedures to resolve payment discrepancies, coordinate with customers and internal partners, and elevate exceptions as needed. The specialist also supports month-end close and process improvement work.

Duties and Responsibilities

• Apply customer payments—including ACH, wire, credit card, lockbox, and check payments to the correct invoices in the ERP system.
• Reconcile bank activity, lockbox files, and payment platform records against daily cash receipts; investigate discrepancies using source documents.
• Research and resolve unapplied cash, short payments, overpayments, duplicate payments, and remittance discrepancies; escalate exceptions outside assigned authority.
• Prepare and post approved write-offs, discounts, deductions, and other adjustments within assigned authority; route items requiring approval to the appropriate owner.
• Maintain complete records of cash applications, adjustments, and account activity, following internal controls and segregation-of-duties requirements.
• Respond to customer and internal questions about payment status, account balances, and remittance application by phone and email.
• Partner with Collections and Customer Service to resolve account questions.
• Support month-end cash reconciliation, reporting, accounts receivable journal-entry documentation, process documentation, and assigned testing or data validation.

Qualifications

• High school diploma or GED required.
• Two or more years of experience in a combination of Accounting, Credit, Collections, Customer Service, or Finance required.

Knowledge, Skills, and Abilities

• Experience processing or reconciling financial transactions in an ERP system or similar business application.
• Ability to research and resolve payment discrepancies using source documents and established procedures.
• Clear written and verbal communication with customers and internal partners.
• Ability to use spreadsheet, email, and document applications to record and communicate account information.
• Strong organization and follow-through; able to prioritize daily work and meet deadlines.
• Accuracy, attention to detail, and problem-solving skills in a high-volume environment.
• Ability to work independently and collaboratively, follow documented controls, and escalat exceptions appropriately.
• Experience with high-volume cash application, lockbox processing, or multiple payment methods.
• Working ability in NetSuite and Microsoft or comparable Google Workspace applications.

Zoro is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.