Acct Exec - Large Group West Region

BlueCross BlueShield of Tennessee; Chattanooga (TN); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider is seeking a Large Group Account Manager in Chattanooga, TN. The role focuses on developing and managing key client relationships and requires strong communication and analytical skills along with a Tennessee Life and Health License. Ideal candidates will have 2+ years in account management and a passion for client service. Remote work options are available.

Benefits

Relocation assistance

Flexible work arrangements

Health benefits

Qualifications

• Minimum 2 years of customer experience in group service and/or account management.
• Ability to manage multiple priorities effectively.
• Must hold a Tennessee Life and Health License.

Responsibilities

• Develop new business opportunities with key clients.
• Analyze business needs and adjust products/services accordingly.
• Communicate effectively with underwriting and claims staff.

Skills

Customer trust and confidence

Knowledge of Managed Care products

Contract and underwriting knowledge

Strong communication skills

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Job Responsibilities

• Developing new business opportunities; building and managing long-term relationships with one or more existing/potential major clients within the assigned territory.
• Analyzing business needs, loss experience and other factors with key customers to regularly adjust products, services and terms received and address customer needs.
• Communicating effectively with and coordinating the efforts of key underwriting, administration, loss control and claims staff in support of one or more major clients.
• Maintaining a database for a full range of company products, services, target markets and underwriting priorities; ensuring all related practices are consistent with organizational policies and processes.

Job Qualifications

Education

• Bachelor's Degree or equivalent work experience required. Equivalent experience is defined as 4 years of professional work experience in a corporate environment

Experience

• 2 years - Customer experience in group service and/or account management required

Skills/Certifications

• Ability to establish and maintain a high level of customer trust and confidence
• Knowledge of rating and financial arrangements for "experience-rated", ASO and other alternative funding
• An understanding of Managed Care products, pricing, networks and delivery systems is required.
• Demonstrated knowledge of contracts, products, networks, underwriting, billing, claims processing procedures and use of a broker distribution system.

License

• Tennessee Life and Health License

Are you a relationship-driven professional with a passion for building strong client relationships and problem-solving?

Join our team as a Large Group Account Manager in the West Region, where you'll play a pivotal role in retaining and nurturing long-term partnerships with key clients.

In this role, you'll work closely with cross-functional teams to create customized solutions that meet our customers’ unique needs—especially in areas like managed care products, underwriting, and alternative funding strategies. The ideal candidate will have 2+ years of experience overseeing complex group account relationships, demonstrating a strong ability to manage multiple priorities and deliver exceptional service.

If you thrive in a fast-paced environment, know how to build trust, and hold a Tennessee Life and Health License, we invite you to bring your talents to a company that values growth, impact, and excellence.

Ready to take the next step in your career?

Apply now and be part of a team that’s shaping the future of client relationships.

Number of Openings Available

1

Worker Type:

Employee

Company:

BCBST BlueCross BlueShield of Tennessee, Inc.

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin,citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices (https://www.bcbst.com/docs/equal-employment-opportunity.pdf)

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health since 1945. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow.

At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members. We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability.

We're also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously. Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST.

BCBST is a remote-first organization with many employees working primarily from their homes. Each position within the company is classified as either fully remote, partially remote, or office based.

BCBST hires employees for remote positions from across the U.S. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense.If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance.