Accreditation Program Specialist

Blue Cross Blue Shield Association; Washington (District of Columbia); On-site; USD 104,000 - 140,000; Full time

Job summary

Blue Cross Blue Shield Association is seeking a seasoned professional to lead Health Plan Accreditation initiatives and NCQA/URAC submissions. You will serve as a subject matter expert, developing strategies, evidence, and guidance for Plans and FEP-related activities.

The role involves coordinating with accrediting bodies, internal teams, and external stakeholders to ensure compliance and effective communication through Accreditation Town Hall events.

Qualifications

• Bachelor's degree in health administration, nursing, public health or related discipline; or equivalent work experience.
• 5+ years with URAC/NCQA accreditation standards in managed care.
• Demonstrated ability to manage multiple projects and deliverables with cross-departmental inputs.

Responsibilities

• Lead complex Health Plan Accreditation projects and develop compliance strategies.
• Create accreditor-compliant submissions and manage NCQA/URAC tooling and evidence.
• Develop content, present to Plans, and support accreditation communications.
• Translate trend data into strategic action plans and mock surveys as needed.
• Coordinate with Plans, accrediting bodies, and internal stakeholders on standards interpretation.

Skills

Strategic planning

Cross-functional collaboration

Stakeholder management

Presentation skills

Data analysis

Microsoft Project

Excel

PowerPoint

Education

Bachelor's degree in health administration / nursing / public health

Tools

Microsoft Word

Excel

PowerPoint

Microsoft Project

Job description

This role is responsible for leading multiple cross-functional projects, services and associated deliverables related to Federal Employee Program (FEP) and local Blue Plans Heath Plan Accreditation, the Accreditation Town Hall call, as well as other initiatives. Functions as a subject matter expert for Health Plan accreditation and delegation oversight. Manage relationships with Plan accreditation contacts and accreditors, develop strategic recommendations, and provide tactical guidance to Plans and FEP regarding Health Plan and National Committee for Quality Assurance (NCQA) Corporate Survey accreditation.

• Leads and manages multiple complex projects for Health Plan Accreditation, serving as a subject matter expert. Creates tools, supports evidence, and conducts reviews to ensure compliance with accreditation standards, while providing ongoing guidance to Plans. Builds strategies for compliance, fosters collaborative relationships, and resolves complex issues using available resources and expertise.
• Develops accreditor-compliant documentation for submission in the NCQA Corporate Survey and for Plan Utilization Review Accreditation Commission (URAC) accreditation submissions. Acts as the primary resource and administrator for NCQA’s Interactive Survey Tool, and URAC’s web-based application (e.g., AccreditNet) used for evidence of accreditation compliance. Serves as liaison and conducts delegation oversight of vendors.
• Develops work plans meet specific identified current leadership and Plan needs. Prioritizes Health Plan accreditation activities by identifying critical issues to develop and implement strategies to address issues by building consensus with Plans and/or internal BCBSA departments. Manage variances within internal BCBSA departments and/or Plans resulting in a successful accreditation survey.
• Develops content and slides about relevant accreditation topics, and presents to Plans via the Accreditation Town Hall call. Serves as a resource for Health Plan accreditation questions internally and externally through the Accreditation mailbox.
• Translates trend information into strategic action plans to address program and customer business needs. Leads or participates in teams to implement recommendations and conducts mock surveys for Health Plan accreditation reviews as needed. Acts as a contact and resource for Plans, internal BCBSA staff, and external parties, providing guidance on standards interpretation related to Health Plan Accreditation.

The Posting Range For This Position Is

103,676.95 - 140,207.33

Qualifications

Education

• Required Bachelor's Degree Health administration, nursing, public health or related discipline; or equivalent work experience

Experience

• Required 5+ Years experience with URAC/NCQA accreditation standards and in a managed care setting

Knowledge Skills And Abilities

• Demonstrated ability to work collaboratively on strategies that support accreditation and implementation of those strategies into effective into action plans, documents and reports
• Develops strong working relationships with key constituents include Plans, internal and external stakeholders and contacts
• Demonstrated ability to handle multiple projects, prioritizing critical aspects/tasks, working under pressure and meeting multiple deadlines
• Excellent presentations skills including the ability to plan, facilitate and present at meetings and conferences
• Detail-oriented to ensure compliance with accreditation standards
• Advanced analytical skills with the ability to analyze and interpret data, research results and conduct complex analysis
• Utilizes effective conflict management skills to manage competing interests and navigate difficult solutions including the ability to negotiate outcomes to ensure accreditor compliance
• Proficiency with the use of a variety of software applications (e.g., Microsoft Project, Word, Excel, and PowerPoint)

Certifications & Licenses

• Preferred: RN - Registered Nurse - State Licensure and/or Compact State Licensure - Various Active, unrestricted Registered Nurse (RN) License.
• Extra Posting Information: Experience with URAC/NCQA accreditation standards and in a managed care setting. Experience managing projects that require cross-departmental inputs and functionality.

The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs. This job is also eligible for annual bonus incentive pay.

We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.