Accreditation Program Specialist

001_BCBSA Blue Cross and Blue Shield Association; Washington (District of Columbia); On-site; USD 104,000 - 140,000; Full time

Benefits offered by this job

Bonus program

Medical insurance

401(k) matching

Paid time off

Job summary

Blue Cross Blue Shield Association (BCBSA) seeks a seasoned Accreditation Lead to oversee Health Plan accreditation programs and NCQA/URAC submissions. You will coordinate cross‑functional teams, craft strategic action plans, and guide plans and FEP through complex surveys.

The role requires experience with URAC/NCQA standards, strong stakeholder relations, and the ability to present findings at meetings and Town Hall sessions. Hybrid/onsite in DC area preferred.

Qualifications

• Education: Bachelor's degree in health administration, nursing, public health or related discipline; or equivalent work experience.
• Experience: 5+ years with URAC/NCQA accreditation standards in managed care.
• Demonstrated ability to collaborate on strategies and translate into actionable plans and reports.

Responsibilities

• Lead multiple cross-functional projects related to Health Plan accreditation.
• Manage relationships with accreditation contacts and accreditors.
• Develop strategic recommendations and provide tactical guidance to Plans and FEP.

Skills

URAC/NCQA accreditation

Project management

Stakeholder management

Presentations

Analytical skills

Microsoft Project

Word

Excel

PowerPoint

Education

Bachelor's degree in health administration / nursing / public health or related

Tools

Microsoft Project

Word

Excel

PowerPoint

Job description

This role is responsible for leading multiple cross-functional projects, services and associated deliverables related to Federal Employee Program (FEP) and local Blue Plans Heath Plan Accreditation, the Accreditation Town Hall call, as well as other initiatives. Functions as a subject matter expert for Health Plan accreditation and delegation oversight. Manage relationships with Plan accreditation contacts and accreditors, develop strategic recommendations, and provide tactical guidance to Plans and FEP regarding Health Plan and National Committee for Quality Assurance (NCQA) Corporate Survey accreditation. Leads and manages multiple complex projects for Health Plan Accreditation, serving as a subject matter expert. Creates tools, supports evidence, and conducts reviews to ensure compliance with accreditation standards, while providing ongoing guidance to Plans. Builds strategies for compliance, fosters collaborative relationships, and resolves complex issues using available resources and expertise. Develops accreditor-compliant documentation for submission in the NCQA Corporate Survey and for Plan Utilization Review Accreditation Commission (URAC) accreditation submissions. Acts as the primary resource and administrator for NCQA’s Interactive Survey Tool, and URAC’s web-based application (e.g., AccreditNet) used for evidence of accreditation compliance. Serves as liaison and conducts delegation oversight of vendors. Develops work plans meet specific identified current leadership and Plan needs. Prioritizes Health Plan accreditation activities by identifying critical issues to develop and implement strategies to address issues by building consensus with Plans and/or internal BCBSA departments. Manage variances within internal BCBSA departments and/or Plans resulting in a successful accreditation survey. Develops content and slides about relevant accreditation topics, and presents to Plans via the Accreditation Town Hall call. Serves as a resource for Health Plan accreditation questions internally and externally through the Accreditation mailbox. Translates trend information into strategic action plans to address program and customer business needs. Leads or participates in teams to implement recommendations and conducts mock surveys for Health Plan accreditation reviews as needed. Acts as a contact and resource for Plans, internal BCBSA staff, and external parties, providing guidance on standards interpretation related to Health Plan Accreditation.

Qualifications

The posting range for this position is: 103,676.95 - 140,207.33 Qualifications: Education Required Bachelor's Degree Health administration, nursing, public health or related discipline; or equivalent work experience Experience Required 5+ Years experience with URAC/NCQA accreditation standards and in a managed care setting Knowledge Skills and Abilities Demonstrated ability to work collaboratively on strategies that support accreditation and implementation of those strategies into effective into action plans, documents and reports Develops strong working relationships with key constituents include Plans, internal and external stakeholders and contacts Demonstrated ability to handle multiple projects, prioritizing critical aspects/tasks, working under pressure and meeting multiple deadlines Excellent presentations skills including the ability to plan, facilitate and present at meetings and conferences Detail-oriented to ensure compliance with accreditation standards Advanced analytical skills with the ability to analyze and interpret data, research results and conduct complex analysis Utilizes effective conflict management skills to manage competing interests and navigate difficult solutions including the ability to negotiate outcomes to ensure accreditor compliance Proficiency with the use of a variety of software applications (e.g., Microsoft Project, Word, Excel, and PowerPoint) Certifications & Licenses Preferred: RN - Registered Nurse - State Licensure and/or Compact State Licensure - Various Active, unrestricted Registered Nurse (RN) License.

Extra Posting Information

Experience with URAC/NCQA accreditation standards and in a managed care setting. Experience managing projects that require cross-departmental inputs and functionality. #LI-Hybrid The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs. This job is also eligible for annual bonus incentive pay. We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Thanks for interest in joining Team BCBSA! At Blue Cross Blue Shield Association (BCBSA), we are a national association of 33 independent, community-based and locally operated Blue Cross Blue Shield companies and we are driven by purpose. Join the team who supports the nation's largest healthcare network, providing coverage to nearly one in three Americans as we relentlessly pursue affordable healthcare and ensure peace of mind for the people we serve. Be part of our storied history of innovation as we advance well-being and health equity. Experience a culture that is built on our core values, connection, work-life flexibility, well-being, and a commitment to our community. If you thrive at a company that values inclusivity, accountability, courage, teamwork, and respect, we're glad you found us!