Accounts Receivable Technician

Southwestern-Oregon-Community-College; Coos Bay (OR); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Southwestern Oregon Community College seeks an Accounting Receivable Technician to manage student accounts receivable and related processes in the One Stop. You'll work with the Registrar, Financial Aid, Housing, and Dining to ensure accurate billing and timely collections.

The role emphasizes Title IV compliance, customer service, confidentiality, and strong data entry skills. This non-exempt position reports to the Student Accounts Supervisor and is based in Coos Bay area with a 32-40 hour

Qualifications

• Associate degree or equivalent in accounting, computers, or business-related classes.
• Minimum of two years of experience in accounts receivable, credit authorization, collections, and cashiering.
• Strong English communication, written and verbal.
• Ability to maintain confidentiality under FERPA and college policies.
• Proficient data entry and computer literacy for office software and databases.

Responsibilities

• Perform student accounts receivable duties, process receipts, and work with outside agencies.
• Post revenue transactions from Student Portal, One Stop, Housing, Family Center, and Curry campus; journalize and adjust deposits.
• Review student accounts and resolve charge accuracy with multiple departments.
• Ensure proper billing setup by monitoring course numbers, academic year, term, and catalog.
• Handle refunds, Title IV guidelines, and 1098-T information in collaboration with the Business Office.
• Assist with collections, payment plans, and special projects as needed.

Skills

Communication skills

Time management

Confidentiality

Data entry

Problem solving

Customer service

Office software

Education

Associate degree or equivalent

Tools

Student Information System

Excel

Word processing

Spreadsheets

Databases

Job description

Responsible for performing a variety of accounts receivable and collection duties within the One Stop, with primary emphasis on student accounts receivable, financial aid student records, and performing procedures in accordance with Federal Title IV funds, utilizing extreme customer service. To authorize credit agreements and perform the functions of the collection process.

This position is currently open until 11:59 pm on September 20th, 2026.

This position is only open to internal applicants (currently employed Classified employees).

Internal candidates are interviewed and considered prior to any external candidates in accordance with the current Classified Collective Bargaining Agreement.

Accounts Receivable (approx. 40% of Time)

1. Assume responsibility for performing the duties of the student receivables process. Responsible for working with receipting and researching all incoming institutional monies associated with student accounts. Work with various outside agencies.
2. Post revenue transactions generated from Student Portal, One Stop, Housing, Family Center, and Curry campus. Journalize and post transactions to correct errors, removal of fees on student accounts, and adjust Housing and Culinary deposits
3. Review student accounts to problem solve and determine proper application and removal of charges.
4. Determine the accuracy of records within the receivables module and resolve issues by coordinating and implementing solutions, which may necessitate coordination between the Registrar, Financial Aid Office, First Stop, Housing, Culinary, and the Curriculum and Scheduling Coordinator.
5. To ensure students are being billed correctly, the setup and troubleshooting of the billing tables associated with course numbers, academic year, term, and course catalog is monitored weekly/daily. Work closely with the Curriculum and Scheduling Coordinator, faculty, deans, and other departments as needed.

Refund Checks (approx. 25% of Time)

1. Comply with Title IV guidelines for writing, packaging, and disbursing financial aid, foundation funds, and tuition grants assigned to students’ accounts receivable.
2. Calculate, verify, and issue student refund checks.
3. Comprehend the 1098-T IRS regulations and assist the Business Office in the preparation, issuance, and customer service regarding the annual 1098-T.

Collections, Payment Plans (approx. 35% of Time)

1. Assume responsibility for the collection of all delinquent debts invoked through the student registration process, disbursement process, NSF checks, use of physical education equipment, and/or other services provided within the community college environment.
2. Pursue avenues necessary to obtain successful payment plans.

Performs Other Duties and Special Projects as Required/Assigned

REQUIRED QUALIFICATIONS

Associate degree OR the equivalent to two (2) years or more of post-high school training or education in accounting, computers, or business-related classes.

Minimum of two (2) years of experience in accounts receivable duties including authorizing credit, the collection process and cashiering.

Successful applicants for this position must possess the following knowledge, skills and abilities, or be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation:

• Ability to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter.
• Ability to work effectively and sensitively with individuals of diverse cultural backgrounds and perspectives, and abilities.
• Ability to maintain confidentiality and adhere to all federal, state, and college policies regarding student information.
• Ability to consistently convey a pleasant and helpful attitude by using excellent interpersonal and communication skills to control sometimes stressful and emotional situations. Requires sufficient communication and human relations skills to resolve complaints/issues, defuse anger, and convey messages.
• Ability to perform data entry in the college-wide Student Information System, word processing, and spreadsheet applications. Exhibit a high level of computer literacy, sufficient to use software such as word processing, spreadsheets, and databases to produce correspondence, documents, and reports. Sufficient manual dexterity to be able to operate office computer, calculator, other office equipment.
• Strong organizational skills with the ability to prioritize and work on multiple tasks simultaneously under constant pressure and deadlines, working effectively despite frequent interruptions.
• Ability to draw on a broad range of knowledge and experience in accrual and fund accounting, including experience in Department of Education requirements, Stafford loans, Federal Title IV programs, accounts receivable and collections.
• Ability to read, review, understand and apply concepts presented in training programs, conferences, federal and state regulations, professional literature and other related materials pertaining to housing and residence life administration.
• Ability to understand the accounting system modules, including Sponsor Billing, Accounts Receivable, Cash Receipts, General Ledger, Financial Aid, Registration and Scheduling.
• Ability to work independently on assigned projects with a high degree of dependability and minimal supervision.
• Ability to maintain professionalism, confidentiality, and objectivity under constant pressure and crisis situations. Compliance and complete understanding of FERPA is essential. Ability to work with time deadlines and a high level of accuracy using independent judgment.
• Ability to work and cooperate with staff, at all levels, and assist other Finance and Budget Department employees in maintaining a free-flowing student-oriented atmosphere

PREFERRED QUALIFICATIONS

Applicants for this position possessing one or more of the following knowledge, skills, and abilities will receive preferred consideration through the selection process:

• Knowledge of Title IV funds and/or familiarity with the registration process.
• Work experience in a college or educational setting.

JOB TITLE: Accounting Receivable Technician

LOCATION: Coos, Curry, and Western Douglas Counties

FTE: 32-40 hours/week (.8 - 1 FTE)

ORGANIZATION: Southwestern Oregon Community College

PAY LEVEL: I (Steps 1-5 for initial placement)

EXEMPTION STATUS: Non-exempt

PHYSICAL REQUIREMENTS: Attached

REPORTS TO: Student Accounts Supervisor

CLASSIFICATION: Classified

REVISION DATE: September 1, 2026

REASONABLE ACCOMMODATION STATEMENT

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

This job description is a general description of essential job functions.It is not intended as an employment contract nor is it intended to describe all responsibilities, skills, effort, or work conditions associated with the job someone in this position would perform. All employees of Southwestern Oregon Community College are expected to perform tasks as assigned by Southwestern Oregon Community College supervisory/management personnel regardless of job title or routine job duties.

VETERAN'S PREFERENCE STATEMENT

Applicants are eligible to use Veteran's Preference when applying with Southwestern Oregon Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attach the required documentation at the time of application.

DOCUMENTS REQUIRED:

• MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) – OR – Letter from the US Dept. of Veterans Affairs indicating a non-service connected pension.
• Disabled Veterans must also submit a copy of their Veterans disability preference letter from the Department of Veterans Affairs.
  • You can request copies of your military service record through the National Archives website at: http://www.archives.gov/veterans/military-service-records/

For information regarding Veteran's Preference qualifications, visit the following website: http://www.oregonjobs.org/DAS/STJOBS/vetpoints.shtmlq

NON-DISCRIMINATION

It is the policy of Southwestern Oregon Community College Board of Education that there will be no discrimination or harassment on the grounds of race, color, gender, marital status, sexual orientation, religion, national origin, age, political affiliation, parental status, veteran status or disability in any educational programs, activities or employment. Persons having questions about equal opportunity and nondiscrimination should contact Vice President of Administrative Services in Tioga 511.Phone [phone] or TDD 541-888-7368. All other issues, concerns, and complaints should also be directed to the Vice President of Administrative Services for referral to the appropriate Manager.

Annual Campus Crime/Annual Fire Safety (Clery Act) Report

The "Jeanne Clery Disclosure for Campus Security Policy and Campus Crime Statistics Act" (formerly the Campus Security Act) is a federal law that requires institutions of higher education to disclose campus security information, including crime statistics for the campus and surrounding area. As a current or prospective Southwestern student or employee, you have a right to obtain a copy of this information. You may review this information here: Annual Campus Crime/Annual Fire Safety (Clery Act) Report. You may also obtain a hard copy of this information upon request by contacting Administrative Services at 541-888-7206.