Accounts Receivable Supervisor

Erickson Senior Living; Baltimore (MD); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Diversity & inclusion

Medical and vision and dental

PTO + volunteering hours

401k with 3% match

Onsite health centers

Education assistance & 6,000+ courses

Growth opportunities

Job summary

Erickson Senior Living, based in Baltimore, seeks an Accounts Receivable Supervisor to lead the AR team under the AR Manager. The role emphasizes accurate pre-billing, billing, collections, and cash posting for assigned communities and services with a strong focus on customer service.

As a supervisor, you will train staff, assign work, analyze tasks, reconcile charges and third-party payments, and support monthly billing accuracy.

Qualifications

• Minimum of 5 years of AR/healthcare revenue cycle experience; 3 extra years if no degree.
• Minimum of 3 years healthcare supervisor/training experience.
• CRCS-I certification preferred.
• Experience with billing for skilled nursing, home health, hospice, rehab, outpatient services.
• Advanced knowledge of billing edits and claims clearinghouses.

Responsibilities

• Oversee accurate and timely pre-billing review, billing, follow up, and cash posting.
• Supervise staff and distribute workload to direct reports.
• Monitor private pay and 3rd party collections; advise on discrepancies.
• Oversee monthly resident billing; reconcile AR data and transactions.
• Prepare and review weekly/quarterly reports, including aging and denial notes.
• Improve billing, collection, and cash posting processes for efficiency; resolve variances.

Skills

Staff supervision

Accounts receivable

Healthcare revenue cycle

Customer service

Job description

Location:
Erickson Senior Living
Join our team as the Accounts Receivable Supervisor, with support from the A/R Manager, is responsible for direct staff supervision of the efficient and timely processing of Accounts Receivable for assigned functions and staff members. This position requires a focus on customer service, supports the A/R team through training, distribution of work to direct reports, analysis of work tasks, tracking of pre-billing, billing, collections, and cash posting, and reconciliation of charges and payments for third party payers and auditing.
What We Offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• Free access to our on-site Team member Health and Well-Being Centers, plus Well-Being programs, tools and resources for you and your immediate family members
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

How You Will Make An Impact

• Work in conjunction with the AR Manager to oversee the accurate and timely pre-billing review, billing, follow up, and cash posting of charges for assigned communities and business lines
• Support the effective management effort of private pay and 3rd party collections and propose appropriate corrective action to A/R Managers and Directors when confronted with accounts receivable discrepancies
• Support the effort to oversee monthly resident billing and assure billing is accurate and analyze and reconcile accounts receivable data and transactions in a timely manner
• Support the preparation and review of weekly and quarterly reporting, including denial reporting, collection notes reports, aging reports, credit and “at-risk” claims reports, and a weekly dashboard report.
• Review and enhance billing, collection, and cash posting processes for efficiency and best practice
• Resolve bank reconciliation variances and review and approve write-offs and adjustments.

Compensation: $60,000 - 65,000 per year, plus eligibility for annual bonus
What You Will Need

• Minimum of 5 years of increasingly responsible experience in accounts receivable, healthcare revenue cycle, healthcare finance, general accounting, or other related experience is required. In lieu of a degree, 3 additional years of related experience are required.
• Minimum of 3 years of healthcare supervisor and/or healthcare training experience is preferred.
• Current Certified Revenue Cycle Specialist (CRCS-I) from the American Association of Healthcare Administrative Management (AAHAM) is strongly preferred.
• Experience with billing and collections for skilled nursing facilities, Certified Home Health, Hospice, Rehabilitation, and other Outpatient Services, EMS services are preferred.
• Advanced knowledge of billing edits and claims clearinghouse system preferred.

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.
Headquartered in Baltimore, Maryland, Erickson Senior Living is one of the country’s largest and most respected providers of senior living and health care with a growing, national network of communities. We help people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.