Accounts Receivable Specialist- Senior Process Associate – French – Remote Ro

Genpact; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company is looking for an Accounts Receivable Specialist - Senior Process Associate to manage collections and account resolution. This remote position requires strong analytical skills, proficiency in French, and the ability to build customer relationships. The role involves operational tasks within the Invoice to Cash team, ensuring smooth day-to-day operations and supporting team leadership as needed.

Benefits

Attractive salary

Stable employment contract

Professional training and career development opportunities

Free access to learning platform

Meal Tickets

Medical Services

Insurance

Additional vacation days

Partner discounts

Qualifications

• Excellent command of French required.
• University degree in Accounting or Finance preferred.

Responsibilities

• Perform routine accounting reconciliations and reduce account aging.
• Build effective relationships with internal and external customers.
• Support various AR activities aligned with the team.

Skills

French

Communication

Analytical Skills

Problem-Solving

Organization

Education

University graduate in a related field

Tools

MS Office Applications

Microsoft Suite

Job description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Accounts Receivable Specialist - Senior Process Associate – French – Remote

The Accounts Receivable Specialist is a member of the Invoice to Cash team. Employees will perform operational maintenance tasks and support the Invoice to Cash Team. The Management Trainee will also perform and be involved in multiple support functions to ensure that day-to-day operations are smooth. Candidates must be organized and analytical, adept at working in a team environment, and able to handle multiple priorities in a fast-moving environment. The role will also provide backup leadership coverage for the Accounts Receivable Collection teams, as needed.

We are looking for an Accounts Receivable Specialist to handle collections and account resolution with customers of delinquent accounts, provide customer service, develop payment arrangements, and assist in resolving customer complaints and problem accounts. Additionally, the role involves establishing relationships with key customer contacts.

Responsibilities

1. Perform routine accounting reconciliations, reduce account aging, and establish clear and concise communications; participate in presentations of accounts receivable information to key customer contacts (team/Sales Directors).
2. Forecast cash collections, evaluate issues, and communicate with internal and external contacts.
3. Build effective relationships with internal and external customers.
4. Support various AR activities aligned with the team.
5. Provide support to the Team Leader as needed.
6. Interact daily with internal and external customers, building relationships and communicating effectively, including follow-up on encouraged payments not received.
7. Communicate daily activity of operations to meet deadlines efficiently.
8. Develop process improvement ideas/initiatives.
9. Participate in special projects as assigned.

Qualifications

Minimum qualifications

• University graduate in a related field (Accounting and Finance studies are an advantage).
• Excellent command of French.
• Proficient in MS Office Applications and PC Skills.

Preferred qualifications

• Ability to build and maintain effective customer/client relationships.
• Ability to operate across multiple systems and prioritize results-oriented tasks.
• Ability to collaborate and negotiate with multiple partners to resolve issues.
• Experience with Microsoft Suite (Word, Excel, PowerPoint, Outlook).
• Strong verbal and written communication skills.
• Strong Excel and analytical skills.
• Excellent interpersonal and partnership skills.
• Strong problem-solving and negotiation skills.
• Ability to work under pressure with a solution-focused approach.
• Strong organization and attention to detail.
• Self-motivated and resourceful.
• Strong awareness.

What can we offer?

• Attractive salary.
• Stable employment contract.
• Work in a multicultural and diverse environment with employees from over 30 countries.
• Genpact supports professional training and career development opportunities.
• Free access to our award-winning learning platform.
• Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days, or partner discounts.

Learn more

If interested in finding out more about a role in Accounts Receivable, check out the following interview with our colleagues: Work at Genpact: Accounts Receivable

Genpact is an Equal Opportunity Employer and considers applicants without regard to race, color, religion or belief, sex, age, national origin, citizenship, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or disability. We value respect, integrity, customer focus, and innovation. Learn more at www.genpact.com and follow us on social media platforms.

Note: Genpact does not charge fees for job applications. Beware of scams asking for payment or equipment purchases related to employment.