Accounts Receivable Specialist - (Physical Therapy/Medical Billing/EHR)

Raintree Systems, Inc.; Phoenix (AZ); A distancia; USD 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote Work/Work From Home

Paid Time Off/11 Paid Holidays/Year‑Up

Health, Dental, Vision, HSA/FSA

Disability & Life Insurance

Employee Assistance Program

Descripción de la vacante

Raintree Systems, Inc. is seeking an Accounts Receivable Specialist - Medical Claims to handle accurate and timely billing for multispecialty services. This remote role focuses on reimbursement from insurance payers and patients, including follow-up on unpaid accounts and re-billing as needed.

The candidate will analyze first pass claims, manage claim status, and assist with appeals and adjustments while maintaining strong customer service to patients and clients across a remote work environment.

Formación

• High School Diploma, GED, or equivalent work experience.
• Experience in Medical Insurance Claims billing preferred.
• Proficient in Microsoft Office (Outlook, Excel, Word) and Google applications.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to define problems, collect data, establish facts, and identify trends.
• Must work well within a team structure, possessing outstanding interpersonal relationship skills, as well as the ability to work independently.

Responsabilidades

• Ensures accurate, compliant, timely billing and appropriate reimbursement for multispecialty medical professional services from various insurance payers and patients.
• Prepare and re-submit clean claims to various insurance companies either electronically or by paper in accordance with payer guidelines.
• Analyze and correct first pass rejected claims for completeness and accuracy for second pass submission.
• Research and perform all primary and secondary billing claim status follow up activities for assigned insurance plans.
• Review, evaluate and process all claim appeals through resubmission to insurance carriers with required documentation.
• Review patient accounts, identify delinquent accounts, and collect overdue payments.
• Answer patient questions about billing and payments.

Conocimientos

Microsoft Office

Billing

Team player

Analytical thinking

Google Apps

Educación

High School diploma or GED

Herramientas

Microsoft Excel

Outlook

Google Workspace

Descripción del empleo

Founded in 1983 and headquartered in Chandler, AZ, Raintree is a leading AI-powered EMR and practice management platform built specifically for physical, occupational, speech therapy, and ABA organizations. Powering millions of patient visits across thousands of locations, our award-winning, all-in-one software connects clinical, billing, and operational workflows—reducing administrative complexity and empowering therapy providers to scale with confidence and deliver superior patient care.Accounts Receivable Specialist - Medical ClaimsRemote U.This position is fully remote and may be performed from one of the following U.At Raintree, we’re not just shaping the future of therapy technology – we’re creating it. game-changing, career-defining moments

We aim to be the best place for the best people , and we’re looking for ambitious, creative thinkers ready to make an impact. Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your success as you are. Accounts Receivable Specialist

• ensures accurate, compliant, timely billing and appropriate reimbursement for multispecialty medical professional services from various insurance payers and patients.
• This includes correct and timely collection of unpaid patient accounts with goals to be met, re-billing, payment posting, contractual write-offs, adjustments, appeals per multi-state and federal insurance regulations for patients receiving services with our clients.
• Prepare and re-submit clean claims to various insurance companies either electronically or by paper in accordance with specific payer guidelines and/or contract requirements.
• Analyze and correct first pass rejected claims for completeness and accuracy of information for second pass clean claim submission.
• Research and perform all primary and secondary billing claim status follow up activities for assigned insurance plans.
• Review, evaluate and process all claim appeals through resubmission to insurance carriers with complete and accurate supporting documentation required.
• Research and recommend any customer account adjustments and/or write-offs to the Manager based upon collectability of account with insurance carrier or patient.
• Recognize and report claims problems, errors, and discrepancies to management in order to proactively identify and effectively resolve billing trends in a timely manner.
• Generate and submit monthly patient balance due statements to customers as dictated by the explanation of benefits received from their insurance carrier.
• Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments.
• Answering patient questions about billing and payments.
• Investigating and/or directing patient inquiries or complaints to the appropriate staff member.

• High School Diploma, GED, or equivalent work experience.
• Experience in Medical Insurance Claims billing preferred.
• Proficient in Microsoft office (Outlook, Excel, Word) and Google applications.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to define problems, collect data, establish facts, and identify trends.
• Must work well within a team structure, possessing outstanding interpersonal relationship skills, as well as the ability to work independently.
• HR policies, standard operating procedures, and other corporate initiatives.

• Remote Work/Work From Home
• Paid Time Off/11 Paid Holidays/Year-End Holiday Break
• Health, Dental, Vision, HSA/FSA
• Disability & Life Insurance
• Employee Assistance Program

game-changing, career-defining moments

We aim to be the best place for the best people , and we’re looking for ambitious, creative thinkers ready to make an impact. Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your success as you are. Disciplined, Yet FlexibleHigh Performance TeamRemote FirstPaid Time Off/11 Paid Holidays/Year-End Holiday BreakHealth, Dental, Vision, HSA/FSA,Disability & Life InsuranceEmployee Assistance Program

Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.