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A leading company that promotes diversity is seeking an Accounts Receivable Specialist Level 2 to manage client collections and maintain customer relationships. This remote role involves billing processes, customer service, and collaboration with finance, ideal for professionals with strong organization skills and a background in accounts receivable.
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.
Grow Your Career with NTT DATA
The Accounts Receivable Specialist Level 2 will be responsible for leading client collections, customer contract maintenance, entering customer and vendor invoices and credit memos, reconciling customer statements, payment applications, daily client billing verification and assistance with booking journals during month-end close. This role will be the champion of A/R billing and collections for all the Global Data Centers Americas companies, ensuring timely payments and maintaining positive customer relationships.What you'll be doing
ESSENTIAL DUTIES & RESPONSIBILITIES
Create all monthly and usage-based billings to send to customers for assigned entities
Work within the accounting department to review and apply all payments received to customer accounts for assigned entities
Provide dedicated management of the customer invoices through their B2B (business-to-business) portals and purchasing systems such as Ariba, Coupa, and others to ensure there are no barriers for on-time payment with the established customer process
Proactive tracking and management of customer PO’s and available funds, long before the funds are depleted and invoices cannot be paid by their due date
Bi-weekly reconciliation of customer balances by aging bucket and initiate action items within finance or other groups to ensure all overdue invoices are paid as quickly as possible
Participates in collections activities for past due accounts and works with the AR department leader and Legal to determine when to escalate collection attempts
Provide highest level of customer service to our customers and able to communicate with all levels of management internal teams
Produce monthly AR metrics and aging package to senior management that includes collectability analysis and status of maintaining KPI invoicing and collections targets
Participate in accounting for uncollectible accounts and reconciling the AR reserve amounts and revenue recognition based upon the customer’s uncollectible status
Creative and persistent communication with customers who are consistently late on payments
Customer contract management and maintenance of company’s billing and reporting systems to include validation of appropriate billing data (header and items) from other departments
Ownership of specific duties related to the 4-day month-end close process, and account reconciliations, as assigned by the Supervisor of Revenue Accounting
Audit and reporting support
Reconciling daily customer billing and client portal entry
Assists with special projects as assigned
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of standard accounts receivable billing and collection practices
Strong communication, organization, and customer service skills
Proficient with MS Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
Prior experience with customer AP portals (Ariba, EDI, custom, etc)
Exceptional attention to detail and accuracy
Ability to work efficiently and productively in a multi-task deadline-oriented environment independently with minimal supervision
Self-motivated, dedicated, flexible, good team player
Initiative and ability to own projects from start to finish can approach tasks strategically
#GlobalDataCentersCareers #LI-PD1
EDUCATION & EXPERIENCE
High school diploma required
Some accounting education required; Accounting-related college degree preferred
5 years of specific B2B Accounts Receivable experience
Previous experience with multiple entities and intercompany transactions preferred
Large ERP system or Oracle experience preferred
PHYSICAL REQUIREMENTS
Primarily sitting with some walking, standing, and bending.
Ability to lift and carry up to 20 lbs.
Able to hear and speak into a telephone.
Close visual work on a computer terminal.
Dexterity of hands and fingers to operate any required to operate computer keyboard, mouse, and other technical instruments.
WORK CONDITIONS & OTHER REQUIREMENTS
This position is expected to be remote for the foreseeable future with an occasional need to be onsite in a shared work environment.
Travel may be required
Must possess a current, valid state-issued driver’s license.
This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $24.20 - $34.70 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements.
All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
Workplace type:
Remote WorkingEqual Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today