Accounts Receivable Specialist (e-commerce background)

Jecona; United States; Remote; USD 58,000 - 70,000; Full time

Job summary

A leading nutrition shake company is seeking an Accounts Receivable Specialist with an e-commerce background. This fully remote contract-to-perm opportunity involves reconciling customer accounts, managing revenue, and ensuring collections are accurate. Ideal candidates should have at least 3 years of experience in accounts receivable, particularly in e-commerce, and be proficient with tools like QuickBooks Online. Join a fast-paced startup where you can contribute meaningfully to financial operations.

Qualifications

• Experience with QuickBooks Online and e-commerce AR workflows required.
• Minimum of 3 years experience in a structured environment.
• Familiarity with 3PL operations and billing disputes.

Responsibilities

• Reconcile customer accounts and resolve payment discrepancies.
• Validate revenue using Blue Onion reports.
• Collaborate with supply chain and finance teams.

Skills

Attention to detail

Analytical skills

Problem-solving

Time management

E-commerce AR knowledge

Customer service

Education

Minimum of 3 years of Accounts Receivable experience

Tools

QuickBooks Online

ERP systems (NetSuite, Oracle, SAP)

Job description

Accounts Receivable Specialist (e-commerce background)

Accounts Receivable Specialist (e-commerce background)

We are partnering with a leading nutrition shake company whose goal is to elevate our nutrition for an Accounts Receivable specialist. This is a contract-to-perm opportunity and this person much have e-commerce A/R experience and having been within a start up environment. This is a fully remote opportunity with an hourly rate of up to $28/hour.

This role is responsible for reconciling customer accounts, booking revenue using Blue Onion reports, and collaborating cross-functionally with supply chain, sales, and finance teams. The ideal candidate will have a strong understanding of ecommerce AR workflows, exceptional attention to detail, and the ability to resolve billing discrepancies and disputes efficiently. Experience with QuickBooks Online and knowledge of 3PL operations are essential, while familiarity with ERP systems such as NetSuite or Oracle is a plus.

• Monitor and reconcile customer accounts across retail, Amazon, and DTC channels to ensure timely and accurate collections.
• Record revenue using Blue Onion JE’s and reports and validate against platform data.
• Collaborate with the supply chain team to confirm all customer invoices are properly synced into QuickBooks Online (QBO).
• Reconcile invoices against purchase orders to ensure completeness and accuracy.
• Proactively follow up with customers regarding overdue balances and resolve payment discrepancies.
• Partner with the Controller to develop and maintain AR-related reporting.
• Investigate and resolve billing issues, chargebacks, payment disputes, and refund requests.
• Coordinate with the sales team to resolve customer concerns that may impact timely payment.
• Prepare and review accounts receivable aging reports to identify overdue accounts and prioritize collection eorts.
• Maintain accurate and up-to-date customer records, including billing and contact information.
• Support month-end and year-end close processes, including reconciliations and financial reporting tasks.
• Deliver high-quality customer service by responding promptly to AR-related inquiries and issues.
• Strong mathematical skills
• Understanding of basic principles of finance, accounting, and bookkeeping Superb time management and detail orientation
• Proficiency with Google Drive
• Ability to keep company and partner confidences
• Attention to detail and high level of accuracy in data entry and record-keeping.
• Strong problem-solving and analytical skills, with the ability to identify and resolve complex billing issues.
• Ability to work independently and as part of a team, with a proactive and results-oriented mindset.
• Knowledge of regulations and compliance related to accounts receivable, including credit and collection practices
• Proficiency with QuickBooks Online and one of the commonly used accounting ERP systems, such as Oracle, SAP, NetSuite
• Prior experience in ecommerce accounts receivable, including DTC, retail, and Amazon channels.
• Minimum of 3 years of Accounts Receivable experience within a structured, process-driven environment.
• Working knowledge of third-party logistics (3PL) and related fulfillment processes.
• Solid understanding of accounting principles, revenue recognition, and AR best practices.
• Strong organizational and time management skills with excellent attention to detail.
• Proficiency with Google Workspace (Drive, Sheets, Docs, etc.).
• High degree of integrity and discretion in handling sensitive financial data.
• Analytical thinker with strong problem-solving skills, especially in resolving billing issues.
• Self-starter who thrives both independently and collaboratively in a fast-paced environment.
• Familiarity with AR compliance, credit policies, and collection procedures.
• Experience using QuickBooks Online; experience with ERP systems such as NetSuite, Oracle, or SAP is a plus.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Accounting/Auditing

• Industries

  Business Consulting and Services

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