Accounts Receivable Specialist - Collections (Work From Home in Boise)

Freddie Mac; Boise (ID); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in consumer products, Freddie Mac seeks an Accounts Receivable specialist to handle high-volume collections, manage customer disputes, and ensure timely resolution of accounts. This role offers a comprehensive benefits package and requires 3-5 years of relevant experience. Ideal candidates will have strong communication skills, attention to detail, and proficiency in Microsoft Office, especially Word and Excel.

Benefits

Comprehensive benefits package

401k with company match

Paid vacation, holidays, and sick time

Employee discounts on various services

Qualifications

• 3-5 years of high-volume Accounts Receivable and corporate collections experience.
• Strong customer service and communication skills, both written and verbal.
• Ability to work in a metric-driven organization and meet firm deadlines.

Responsibilities

• Conduct high-volume customer collection calls and correspondence to collect delinquent balances.
• Resolve disputed customer deductions and provide customer service related to collection issues.
• Prepare final demand letters and coordinate with third-party collection agencies as needed.

Skills

Customer service

Communication

Attention to detail

Analytical skills

Tools

Microsoft Word

Microsoft Excel

SAP

Job description

Employer Industry: Consumer Products

Why consider this job opportunity:
- Comprehensive benefits package including medical, dental, and vision insurance
- Free life and disability insurance
- 401k with 3% company match and annual profit-sharing bonus
- Paid vacation, holidays, and sick time
- Employee discounts on pet supplies, cell phones, movie tickets, gym memberships, and more
- Opportunity to contribute to a strong cash flow and timely product shipment

What to Expect (Job Responsibilities):
- Conduct high-volume customer collection calls and correspondence to collect delinquent balances on assigned accounts
- Resolve disputed customer deductions and provide customer service related to collection issues
- Monitor the order release queue to review customer orders
- Participate in monthly aging meetings to review past due balances and aging credits
- Prepare final demand letters and coordinate with third-party collection agencies as needed

What is Required (Qualifications):
- 3-5 years of high-volume Accounts Receivable and corporate collections experience
- Strong customer service and communication skills, both written and verbal
- Proficiency in Microsoft Word and Excel
- Ability to work in a metric-driven organization and meet firm deadlines
- Strong attention to detail and analytical skills

How to Stand Out (Preferred Qualifications):
- Experience with SAP or other mainframe systems
- Basic understanding of internal controls including SOX requirements
- Experience in a shared service environment
- Knowledge of the mechanics of filing claims on bonds and liens
- Consumer products experience

#ConsumerProducts #AccountsReceivable #Collections #CareerOpportunity #EmployeeBenefits

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