Overview
Level Green is seeking a detail-oriented Accounts Receivable Specialist to manage our customer billing processes, collections, and cash application activities. This role is critical to maintaining positive cash flow and supporting our growth in the landscaping industry. The ideal candidate will have experience with service-based businesses and understand seasonality in billing cycles. If you’re looking to join a team that values employee aspirations, encourages innovative practices, and supports accounting career growth, this may be a fit.
With services including landscape enhancements, design, and maintenance, the potential for collective achievement is strong.
Responsibilities
- Billing & Invoicing
- Generate and distribute customer invoices accurately and timely for landscape maintenance contracts, time and materials projects, and snow removal
- Review work orders, service tickets, and project completion reports to ensure proper billing
- Coordinate with operations and branch managers to verify service completion and billing accuracy
- Manage seasonal billing adjustments and contract modifications
- Collections & Customer Relations
- Monitor aging reports and proactively contact customers regarding overdue accounts
- Develop and maintain collection strategies for different customer segments (residential, commercial, municipal)
- Work closely with account and branch managers to address customer concerns
- Prepare monthly aging reports and collection status updates for management
- Office environment
- Standard business hours with flexibility during peak billing periods
- Occasional overtime during busy seasons (winter for snow)
- Interaction with customers via phone, email, and in-person meetings
- Cash Application & Record Keeping
- Process and apply customer payments accurately to appropriate accounts
- Record ACH and check payments through various payment channels in the direct billing system
- Reconcile customer accounts and resolve discrepancies
- Maintain detailed documentation of all collection activities and customer communications
- Systems & Process Management
- Utilize direct bill system (Aspire) for all AR functions
- Generate monthly AR reports (e.g., aging)
- Support month-end close processes and provide information for financial reporting
Qualifications
- High school diploma required; Associate's degree in Accounting, Finance, or Business preferred
- 3+ years of accounts receivable experience
- Experience with seasonal billing cycles and project-based invoicing preferred
- Knowledge of landscaping/construction industry billing practices a plus
Technical Skills
- Proficiency in ERP systems (Aspire, Acumatica, QuickBooks, Dynamics GP or similar)
- Excel skills like formulas and vlookups
Core Competencies
- Strong attention to detail with high level of accuracy
- Excellent verbal and written communication skills
- Professional phone manner and customer service orientation
- Strong organizational skills and ability to prioritize competing deadlines
- Problem-solving skills and analytical thinking
Preferred Qualifications
- Bachelor's degree in Accounting, Finance, or related field
- Knowledge of collection regulations
- Experience with automated billing systems and customer portals
Benefits
- Competitive Salary ($50,000-$60,000 based upon experience)
- Paid time off and paid holidays
- Opportunities for advancement
- 401(k) retirement savings plan with a company match
- Group health plan
- Dental Plan
- Employee referral bonus program
- Tuition reimbursement