Accounts Receivable Specialist

Telgian; Phoenix (AZ); On-site; USD 45,000 - 55,000; Full time

Job summary

Telgian is seeking an Accounts Receivable Specialist in Phoenix, AZ to monitor and manage customer invoices and outstanding payments. You will coordinate with internal teams to recover debts and ensure accurate billing.

The role supports the receivables process, reviews invoice disputes, submits invoices and generates management reports. A combination of education and experience in accounting is expected.

Qualifications

• High school diploma or GED, or 1–3 years related experience and/or training, or equivalent combination.
• AA degree or equivalent from a two-year college or technical school, or 6 months to 1 year related experience.
• Computer skills with Accounting Software; Microsoft Office Suite, MS D365.

Responsibilities

• Managing and facilitating the recovery of outstanding debts to Telgian.
• Coordinate with internal resources to manage customer relationships.
• Assist as needed with all financial needs in line with the receivables process.
• Research and review customer invoice disputes.
• Manual and electronic invoice submission.
• Track and check status of invoice submissions and follow up as needed.
• Preparation and sending of invoices.
• Producing reports as required by management.

Skills

Customer Service

Dependability

Initiative

Interpersonal Skills

Judgement

Oral Communication

Teamwork

Education

High school diploma or GED

Associate degree (AA) or equivalent

Tools

Accounting Software

Microsoft Office Suite

MS D365

Job description

SUMMARY: Accounts Receivable Specialist is responsible for monitoring and managing accounts and billing and following up with any customer or supplier with outstanding payments.

DUTIES AND RESPONSIBILITIES:

• Managing and facilitating the recovery of outstanding debts to Telgian
• Coordinate with internal resources to manage customer relationships
• Assist as needed with all financial needs in line with the receivables process.
• Research and review customer invoice disputes.
• Manual and electronic invoice submission.
• Track and check status of invoice submissions - follow up as needed with any issues.
• Preparation and sending of invoices.
• Producing reports as required by management.

QUALIFICATIONS:

• High school diploma or general education degree (GED), or one to three years related experience and/or training, or equivalent combination of education and experience.
• Associate degree (AA) or equivalent from a two-year college or technical school, or six months to one-year related experience and/or training, or equivalent combination of education and experience.
• Computer skills required: Accounting Software; Microsoft Office Suite, MS D365.

COMPETENCIES:

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand
• Occasionally required to walk
• Continually required to sit
• Continually required to talk or hear
• While performing the duties of this job, the noise level in the work environment is usually