Accounts Receivable Specialist

West Fraser; Memphis (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits starting Day 1

Medical

Dental

Vision

401k with company matching

Employee Stock Purchase plan

Life Insurance

Disability Insurance

Paid vacations and holidays

Employee Assistance Program

Job summary

West Fraser is seeking an Accounts Receivable Specialist to post cash receipts and ensure timely payments while maintaining strong stakeholder relations across the order-to-cash process.

You will process high volumes of receipts, apply payments, resolve discrepancies, and prepare reconciliation reports. Collaboration with multiple departments and continuous process improvement are key parts of the role.

Qualifications

• Bachelors not required, associate degree or equivalent preferred.
• 2+ years accounts receivable experience preferred.
• Experience with ERP systems (JDE preferred) and SOX environment helpful.
• Strong analytical, reconciliation, and problem-solving abilities.
• Solid organization, time-management, and communication skills.
• Detail-oriented with the ability to collaborate across departments.

Responsibilities

• Post a high volume of daily cash receipts and remittance data with accuracy.
• Review remittance information and apply payments to invoices.
• Research and resolve payment discrepancies and unapplied cash.
• Prepare reports to support cash application and reconciliation.
• Reconcile customer accounts and perform necessary adjustments.
• Monitor unapplied cash balances for timely resolution.
• Communicate payment trends and process improvement opportunities.
• Respond to inquiries via team inbox and other channels.
• Collaborate with Collections, Credit, Treasury, Sales, and customers.
• Escalate processing errors and system issues to leadership.

Skills

Analytical thinking

Problem solving

Attention to detail

Organization

Communication

Interpersonal skills

Collaboration

Teamwork

Adaptability

Education

Associate’s degree in Accounting, Finance, Business Administration, or related field preferred, or equivalent business experience

Tools

JDE

Excel

Job description

The Accounts Receivable (AR) Specialist will be responsible for posting cash receipts effectively and efficiently and ensure timely payments while maintaining positive internal and external order-to-cash process stakeholder relations.

What You Will Be Expected To Do

• Process a high volume of daily cash receipts, payment transactions, and remittance data while maintaining accuracy and productivity standards
• Review customer remittance information and accurately apply payments to the appropriate invoices.
• Research and resolve payment discrepancies, including short payments, deductions, credit memos, and unapplied cash.
• Prepare and maintain reports to support cash application, reconciliation, and account accuracy.
• Reconcile customer accounts and make appropriate account adjustments in accordance with company policies and procedures
• Monitor and maintain unapplied cash balances to ensure timely resolution.
• Identify and communicate payment trends, recurring issues, and process improvement opportunities.
• Respond promptly to internal and external inquiries received through the team inbox and other communication channels.
• Collaborate with Collections, Credit, Treasury, Sales, Customer Master Data, and customers to resolve payment-related issues.
• Escalate processing errors, system issues, and customer concerns to leadership in a timely manner.
• Maintain accuracy, productivity, and compliance with established policies, procedures, and internal controls.
• Continuously develop knowledge and skills to improve process effectiveness and efficiency

Qualifications You Should Have

• Associate’s degree in Accounting, Finance, Business Administration, or related field preferred, or equivalent business experience
• Minimum of 2+ years of experience in accounts receivable and cash application is preferred
• Experience with ERP System (JDE experience preferred) and working in a SOX control environment is preferred
• Strong analytical, reconciliation, and problem-solving skills.
• Strong organizational, time-management, and communication skills.
• High attention to detail and accuracy.
• Proficient in Microsoft Office applications, particularly Excel.
• Ability to build effective working relationships and collaborate across departments.

What Will Make You Stand Out

• Analytical Thinking
• Problem Solving & Strategic Thinking
• Attention to Detail
• Organization & Time Management
• Communication
• Interpersonal Effectiveness
• Collaboration & Teamwork
• Adaptability

Our Highly Competitive Compensation Package And Outstanding Benefits Include

• Benefits starting Day 1
• Competitive starting pay
• On-the-job training
• A culture that strongly believes in promoting from within
• Medical
• Dental
• Vision
• 401k with company matching & retirement contribution
• Employee Stock Purchase plan
• Life Insurance
• Disability Insurance
• Paid vacations and holidays
• Employee Assistance Program

West Fraser is an Equal Opportunity Employer M/F/V/D & Drug Free Workplace (DFW)