Accounts Receivable Specialist

ServiceNow; Johnson City (TN); Remote; USD 85,000 - 119,000; Full time

Benefits offered by this job

Mentorship

Health coverage

Paid growth time

Remote arrangement respecting evenings

Job summary

ServiceNow in Johnson City, TN offers a remote Accounts Receivable Specialist role that combines KPI reporting with a curious approach to why numbers move. The role is senior, demanding leadership over execution, and comes with mentorship, health coverage, paid growth time, and a remote arrangement that respects evenings.

The position requires leading profitability analysis by product, region, and customer segment, ensuring clean accounts, and guiding auditors with well-documented processes.

Qualifications

• Must be able to interpret data and translate findings into recommendations.
• Strong analytical thinking with attention to detail.
• Maintain professionalism and discretion with sensitive financial information.

Responsibilities

• Catch misclassified entries before audit, three months ahead.
• Conduct profitability analysis by product, region, and customer segment.
• Trace a single transaction end to end when numbers don’t align.
• Convert a messy chart of accounts into a readable structure for newcomers.
• Walk auditors through documentation so it answers itself.
• Keep deferred revenue schedules airtight as contracts renew.
• Drive the annual planning cycle and consolidate financial projections.

Skills

Data interpretation

Analytical thinking

Discretion

Auditing familiarity

Education

CMA Certification

Tools

Excel

Financial systems

Job description

This is a remote opportunity for an Accounts Receivable Specialist who pairs strong KPI Reporting with the curiosity to ask why the numbers moved. Look past the title and you'll see $85,000 - $119,000, a TN base, and a senior role that asks you to lead, not just execute.

Key Responsibilities

• Catch the misclassified entry three months before the auditor would
• Conduct profitability analysis by product, region, and customer segment
• Trace a single transaction end to end when the numbers stop tying
• Convert a messy chart of accounts into something a newcomer can read
• Walk auditors through documentation so clean it answers itself
• Keep deferred revenue schedules airtight as contracts renew
• Drive the annual planning cycle and consolidate financial projections

What You'll Bring

• A point of view on ServiceNow's space, sharpened by your own reading
• Professionalism, integrity, and discretion with sensitive information
• Comfort interpreting data and translating findings into clear recommendations
• 5 years of learning when to trust the process and when to break it

ServiceNow grew out of a Johnson City, TN research lab and never lost its fast-growing, question-everything approach to CMA Certification. Respect for your craft and your life outside it sits at the core of how ServiceNow operates.

The number is $85,000 - $119,000; the rest is mentorship, health coverage, paid growth time, and a remote arrangement that respects your evenings.

We re-validated this opening today; ServiceNow is still on the lookout.