Accounts Receivable Resolution Specialist

Jobgether; Arkansas City (KS); Remoto; USD 55.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive health coverage

HSA/FSA options

401(k) with employer match

Paid time off and holidays

Remote-friendly policy

Descrizione del lavoro

Jobgether is seeking an Accounts Receivable Resolution Specialist based in the United States for a fully remote, full-time role. You will manage complex AR cases, investigate denials, and coordinate payer appeals to accelerate payments.

Collaboration with billing teams, providers, and insurers will be essential to improve collections in a mission-driven behavioral health organization. The ideal candidate has experience in insurance billing, denial resolution, and remote work, with strong

Competenze

• Hands-on experience in insurance claims follow-up, denial management, and healthcare billing.
• At least 2 years in insurance claims follow-up and denial management; 5+ years in healthcare facility business office.
• Remote work experience preferred.

Mansioni

• Follow up on assigned accounts daily to reduce outstanding AR and accelerate reimbursement.
• Review denied claims promptly and identify resolution strategies, including authorization and precertification.
• Prepare and submit appeal letters and payer documentation through WAYSTAR for unpaid/underpaid claims.
• Prioritize account resolution activities to improve efficiency and collections outcomes.
• Document actions and progress using standardized notes in Avatar and WAYSTAR.
• Meet productivity and performance requirements set by the department.
• Communicate issues and recommendations to leadership using SBAR format.
• Follow reporting lines and participate in initiatives to reduce AR.
• Troubleshoot technology issues and escalate per guidelines.
• Assist billing teams in responding to incoming mail and correspondence.

Conoscenze

Insurance billing

Denial management

Accounts receivable

Communication skills

Remote work

Analytics

SBAR reporting

Formazione

High school diploma or GED

Bachelor’s degree (preferred)

Strumenti

WAYSTAR

Avatar

Descrizione del lavoro

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Accounts Receivable Resolution Specialist based in the United States.

In this fully remote, full-time role, you will help maintain the financial health of a behavioral healthcare organization by ensuring insurance claims are accurately processed, reimbursed, and resolved. You will manage complex accounts receivable cases, investigate claim denials, and coordinate appeals to accelerate payments from insurance companies and third-party payers. Working closely with billing teams, healthcare providers, patients, and insurers, you will help resolve payment discrepancies and improve collections outcomes. Your expertise will support efficient revenue cycle operations while contributing to the organization's ability to deliver essential crisis care services. This position offers an opportunity to apply your insurance billing knowledge, analytical skills, and customer service experience in a mission-driven healthcare environment. The role is open to candidates residing in specific eligible U.S. states.

Accountabilities:

As an Accounts Receivable Resolution Specialist, you will oversee complex claims resolution activities, strengthen collection processes, and support effective communication across departments. Your responsibilities will include:

• Follow up on assigned accounts daily to reduce outstanding accounts receivable and accelerate reimbursement.

• Review denied claims promptly and accurately, identifying appropriate resolution strategies, including authorization, retroactive authorization, and precertification.

• Prepare and submit appeal letters and payer-required documentation through WAYSTAR for unpaid or underpaid claims.

• Prioritize account resolution activities to improve efficiency and maximize collection outcomes.

• Document all actions and progress using standardized note formats in Avatar and WAYSTAR.

• Meet established departmental productivity and performance requirements.

• Communicate identified issues, improvement opportunities, and recommendations to leadership using the SBAR communication format.

• Follow established reporting lines and participate in departmental initiatives designed to reduce outstanding accounts receivable.

• Troubleshoot technology-related issues proactively and escape them according to departmental guidelines.

• Assist billing teams in determining appropriate responses to incoming mail and other correspondence.

• Perform additional duties as assigned to support the department's operational objectives.

Requirements:

The ideal candidate has hands-on experience in insurance claims follow-up, denial management, and healthcare billing, along with the judgment and communication skills needed to resolve complex accounts. Required qualifications include:

• High school diploma, GED, or international equivalent.

• At least 2 years of experience in insurance claims follow-up.

• At least 2 years of experience in claims denial management.

• At least 5 years of experience working in a physician and/or healthcare facility business office.

• At least 1 year of experience working in a remote environment.

• Strong knowledge of insurance billing, claims follow-up, appeals, reimbursement processes, and denial resolution.

• Excellent analytical, organizational, and prioritization skills, with the ability to manage multiple complex accounts.

• Strong written and verbal communication skills, including the ability to work effectively with insurers, patients, providers, and internal teams.

• Good judgment, discretion, accountability, and a proactive approach to problem-solving.

• Ability to meet productivity expectations and follow established procedures and documentation standards.

• Compliance with the organization's mandatory vaccination policy, including providing proof of full vaccination or qualifying for an approved exemption before the start date.

• Compliance with seasonal flu vaccination requirements or the applicable exemption process, which may require masking during the designated flu season.

Preferred qualifications include:

• A bachelor's degree in healthcare or a related field.

• At least 5 years of experience in physician and/or facility billing or auditing within a behavioral health environment.

Benefits:

• Comprehensive healthcare coverage: Medical, dental, and vision insurance, along with accident, critical illness, and hospital indemnity coverage for employees and their families.

• Employer-paid protection: Basic life insurance, accidental death and dismemberment (AD&D), short-term disability, and long-term disability coverage.

• Voluntary life insurance: Additional coverage options for employees and their families.

• Health Savings Account (HSA): Employer contributions ranging from $1,000 to $2,000, depending on the selected plan.

• Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses.

• Retirement savings: A 401(k) plan with automatic enrollment after 90 days and an employer match after six months, matching 50% of employee contributions up to 6% of compensation.

• Paid time off: Generous PTO, starting at 160 accrued hours annually, plus 12 recognized company holidays.

• Paid parental leave: Available to eligible employees.

• Employee Assistance Program (EAP): Confidential emotional support, work-life resources, financial guidance, legal assistance, and online support.

• Remote work: Fully remote position for candidates residing in eligible states: Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Washington, D.C., Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Maine, Michigan, Minnesota, Montana, North Carolina, New Jersey, New York, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice:

By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.