Accounts Receivable Representative II (Remote)

North American Partners in Anesthesia; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking an Accounts Receivable Representative II to join their team. This role involves managing accounts receivable, ensuring compliance with billing regulations, and providing exceptional customer service to patients and third-party payers. The ideal candidate will have strong computer skills, excellent communication abilities, and a keen eye for detail. With a generous benefits package and opportunities for professional development, this position offers a supportive environment where you can thrive and make a meaningful impact in the healthcare sector.

Benefits

Paid Time Off

Health Insurance

Vision Insurance

Dental Insurance

Disability Insurance

401(k)

Leadership Development Opportunities

Qualifications

• 2 to 4 years of customer service experience in a medical setting preferred.
• Knowledge of patient accounting processes and healthcare terminology strongly preferred.

Responsibilities

• Manage accounts receivable for assigned payers and follow up on outstanding accounts.
• Ensure compliance with billing regulations and address any issues promptly.
• Provide excellent customer service and resolve billing concerns efficiently.

Skills

Customer Service Skills

Communication Skills

Organization Skills

Time Management Skills

HIPAA Compliance

Education

High School Diploma

Associate Degree

Tools

MS Word

MS Excel

Job description

Sunrise,FL - USA

Position Requirements

Under the direct supervision of the Collections Supervisor or Manger, the Accounts Receivable Representative II is responsible for effective and efficient accounts receivable management of assigned payers. Collections efforts on outstanding accounts include telephone contact with payers, work collection reports and correspondence, audit accounts, appeal denied claims as necessary, update accounts as necessary, identify carrier related denial trends and meet departmental productivity standards. Accounts Receivable Representative 2 will also coordinate the transfer of patient responsibility and work accounts that require additional insurance collection follow-up.

Principal Duties and Responsibilities

• Reviews, evaluates, and forwards manual paper claims to payers that do not accept electronic claims or that require special handling
• Document’s billing activity on the patient account; ensures compliance with all applicable billing regulations and reports any suspected compliance issues to departmental leaders
• Reviews claims for accuracy and coordinates with ancillary departments as needed to provide information for audits and/or record reviews
• Based on electronic payers’ error reports, makes appropriate corrections to optimize the electronic claims submission process
• Pursues prompt follow-up efforts on aged accounts, which may involve helping to formulate written appeals
• Accurately documents all follow up on the account to ensure there is an accurate record of the steps taken to collect on an account.
• Monitors claim rejections for trends and issues; reports these findings to the lead biller and other departmental leaders
• Practices excellent customer service skills by answering patient and third-party questions and/or addressing billing concerns in a timely and professional manner
• Assists in reviewing and/or resolving credit balances
• Participates in general or special assignments and attends required training

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and should not be considered a detailed description of all the work requirements that may be inherent to the position.

Position Qualifications

Education:

• High school diploma or equivalent certification required
• Associate degree preferred

Experience:

• 2 to 4 years of customer service and/or business office experience preferred in a medical setting
• Knowledge of basic patient accounting processes and healthcare terminology strongly preferred

Knowledge, Skills, Abilities:

• Strong computer skills (including MS Word and Excel)
• Ability to maintain accuracy while working on multiple tasks in a fast-paced environment under low-to moderate supervision
• Excellent verbal and written communication skills, including professional telephone etiquette
• Ability to ensure confidentiality of sensitive information and maintain HIPAA compliance
• Dependable in both production and attendance
• Exceptional organization and time management skills

Total Rewards

• Generous benefits package, including:
• Paid Time Off
• Health, life, vision, dental, disability, and AD&D insurance
• Flexible Spending Accounts/Health Savings Accounts
• 401(k)
• Leadership and professional development opportunities

EEO Statement

North American Partners in Anesthesia is an equal opportunity employer.