Accounts Receivable Representative

Lumbermens Merchandising Corporation; Wayne (PA); On-site; USD 40,000 - 60,000; Full time

Job summary

Lumbermens Merchandising Corporation in Wayne, PA seeks an Accounts Receivable Representative to provide superior customer service while resolving payment issues and applying dealer payments accurately. The role emphasizes timely posting, communication with dealers, and collaboration with AR management to address large past due balances.

Responsibilities include maintaining relationships with dealer contacts, resolving unidentified payments, and supporting the AR team with daily tasks.

Qualifications

• 2–4 years related experience in a business environment.
• High school graduate or equivalent or equivalent work experience.
• Experience with spreadsheet applications, accounting systems and previous exposure to customer service situations.
• Excellent accounting and organizational skills.

Responsibilities

• Communicate and build strong relationships with dealer account contacts to help identify, address and resolve reasons for overdue payment while providing exceptional customer service.
• Accurately and efficiently apply dealer payments to ensure dealer AR statements are correct.
• Interact with vendors and purchasing departments to provide timely resolution of past due invoices and reconciliation of unidentified payments/deductions.
• Keep continuous communications with AR Management regarding unusual large past due issues.
• Performs other duties as required and/or assigned.

Skills

Customer service

Communication

Accounting

Math aptitude

Microsoft Excel

Microsoft Word

Spreadsheet skills

Organizational skills

Education

High school diploma

Tools

Accounting software

Job description

LMC is a leading buying group for a network of independent family-owned building material companies across the US. As their buying group, LMC negotiates and facilitates procurement opportunities for the most desired brands in the lumber and building materials industry. We also work to provide operational support with focus on logistics, capital equipment, technology, and marketing. By leveraging the billion-dollar buying power of our members, LMC ensures our members have a competitive edge to capture more of their local market share.

The Accounts Receivable Representative’s primary goal is to provide the stockholders with superior customer service while addressing any and all needs pertaining to payment issues surrounding LMC invoices. They will also be tasked with applying the stockholders’ payments in an efficient and timely manner.

Primary Responsibilities

• Communicate and build strong relationships with dealer account contacts to help identify, address and resolve reasons for overdue payment while providing exceptional customer service.
• Accurately and efficiently apply dealer payments to ensure dealer AR statements are correct.
• Interact with vendors and purchasing departments to provide timely resolution of past due invoices and reconciliation of unidentified payments/deductions.
• Keep continuous communications with AR Management regarding unusual large past due issues.
• Performs other duties as required and/or assigned.

Qualifications

• 2-4 years related experience in a business environment.
• High school graduate or equivalent or equivalent work experience.
• Experience with spreadsheet applications, accounting systems and previous exposure to customer service situations.
• Excellent accounting and organizational skills.
• Excellent customer service focus and skill set.
• Excellent verbal and written communication skills, including the ability to communicate with internal and external contacts, both in writing and verbally.
• Ability to learn the automated systems used by LMC and customer/dealers.
• Ability to organize, prioritize, and initiate work.
• Keep a positive and open mindset
• Strong math aptitude including ability to perform basic mathematical calculations and work accurately with numbers
• Basic knowledge of the Microsoft Office Suite products (Excel and Word).
• Ability to create spreadsheet applications with basic formulas.