Accounts Receivable Representative

Tactile Medical; Minneapolis (MN); On-site; USD 59,515,000 - 78,111,000; Full time

Job summary

Tactile Medical in Minneapolis is seeking an Accounts Receivable Representative to join our billing team. You will record insurance payments, adjustments, denials, charges, and credits in the billing software and post entries to patient accounts.

Responsibilities include reconciling the daily cash journal, scheduling collection follow‑ups, and communicating payment discrepancies with billing and payer relations staff. The role requires HIPAA compliance, attention to detail, and teamwork.

Qualifications

• 1 year of healthcare cash posting experience.
• Brightree experience preferred.
• Strong math aptitude and attention to detail.
• Ability to work as part of a team and prioritize tasks.

Responsibilities

• Post payments to patient accounts using EOBs and remittance advice.
• Reconcile daily cash journal to bank records.
• Schedule follow-up tasks from insurance remittances.
• Archive deposits and payments in electronic storage.
• Notify teams of payment discrepancies with relevant staff.
• Enter adjustment entries when needed.
• Work extra hours to meet month-end goals.

Skills

Math aptitude

Attention to detail

Verbal and written communication

MS Office

Problem solving

Change agent

Tools

Brightree

Job description

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.

The Accounts Receivable Representative will be, as part of a team, responsible for accurately and efficiently maintaining patient accounts receivable records, through the recording of insurance payments, adjustments, denials, charges, and credits in the Company’s billing software. Responsible for daily entries into the patient database system to reflect receipt of payment, to log a collection problem for follow-up or to notify Patient Services of a remittance made directly to patient. Maintain a thorough understanding of billing and collection processes and report any concerns or problems evident to appropriate staff. Responsible for performing all job duties while adhering to HIPAA requirements.

Accountabilities & Responsibilities

• Accurately post payments to patient accounts via Explanation of Benefits and Remittance Advices received from third party payers
• Reconcile daily cash journal to bank records
• Schedule collection follow-up tasks within department as necessary from insurance remittances
• Ensure deposit and payment records are permanently recorded in electronic storage warehouse.
• Communicate account payment discrepancies with appropriate collections, billing and payer relations personnel
• Enter adjustment entries as necessary
• Working additional hours, when necessary, to meet month end goals

Required

Education & Experience

• Minimum 1 year of healthcare related cash posting experience

Preferred

• Previous experience working with Brightree

Knowledge & Skills

• Strong math aptitude
• Outstanding attention to detail
• Strong alpha and numeric keyboard proficiency
• Ability to prioritize and complete tasks efficiently as a team player
• Knowledge of healthcare reimbursement
• Excellent verbal and written communications skills
• Proficiency working with Microsoft Office Suite
• Change Agent
• Detail Oriented
• Communication
• Process Management
• Priority Setting
• Peer Relationships
• Problem Solving

Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.

Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.

US Pay Range

$20.77 - $27.26 USD

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