Accounts Receivable Representative

Cintas; Chelmsford (MA); On-site; USD 67,308,158 - 84,787,147; Full time

Job summary

The Cintas Accounts Receivable team in Chelmsford, MA is seeking an Accounts Receivable Representative to manage assigned accounts and drive timely payments. You will maintain customer relationships, resolve discrepancies, and update account records while complying with company policies.

The role requires 2+ years of collections experience, a High School Diploma/GED, and proficiency with Microsoft Office. SAP and AS400 experience are a plus, with a focus on accurate, professional communication.

Qualifications

• High School Diploma/GED required.
• At least 2 years of collections experience.
• Ability to handle confidential information professionally to meet collection targets.
• Proficiency with Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Keep track of assigned accounts to identify outstanding debts.
• Plan a course of action to recover payments.
• Heavy phone activity with customers to collect amounts owed.
• Locate and contact debtors regarding payment status.
• Negotiate payoff deadlines or payment plans.
• Investigate and resolve discrepancies; establish good customer relationships.
• Update account status and database regularly.
• Alert supervisors of customers unwilling or unable to pay; follow legal action requirements when unavoidable.

Skills

2+ years collections experience

Microsoft Office (Excel, Word, Outlook

Education

High School Diploma/GED

Tools

SAP

AS400

Job description

Job Description

Cintas is seeking an Accounts Receivable Representative. Responsibilities include all accounts receivable related functions: keeping track of assigned accounts to identify outstanding debts, planning a course of action to recover payments, heavy phone activity with customers, locating and contacting debtors regarding payment status, negotiating payoff deadlines or payment plans, handling questions or complaints, investigating and resolving discrepancies, establishing good relationships with customers, updating account status and database regularly, alerting supervisors of customers unwilling or unable to pay, and complying with requirements when legal action is unavoidable.

Skills & Qualifications

Required

• High School Diploma/GED
• 2+ years’ collections experience
• Ability to use confidential information in a professional manner to achieve collections targets/goals
• Proficiency with Microsoft Office (Excel, Word, Outlook) and intranet/internet

Preferred

• Accuracy and attention to detail
• Excellent internal and external customer service skills
• Experience with SAP and AS400

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Competitive Pay

• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Compensation

A reasonable estimate of base salary for this role ranges between $23.49 - $29.59 per hour.

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.

E‑E‑O Statement: Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

Job Category: Office Administration

Organization: Operations

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift