Accounts Receivable Pro - Billing & Collections

Fontainebleau Las Vegas; Las Vegas (NV); On-site; USD 29,000 - 39,000; Full time

Job summary

Fontainebleau Las Vegas is seeking an Accounts Receivable Specialist to support the Accounts Receivable Supervisor with billing, collections and guest inquiries in a fast-paced hospitality environment.

You will handle disputes with guests and card processors, monitor aging, process commissions, and ensure accurate documentation across departments. The role emphasizes timely cash flow and accurate account maintenance in a premium Las Vegas property.

Qualifications

• High School diploma required.
• 6+ months of experience in a professional accounting role.
• Advanced computer skills, including proficiency in MS Office.
• Demonstrated thorough knowledge of accounting principles and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Responsibilities

• Communicate directly with guest and credit card processors in order to resolve disputes.
• Prepare and send email and/or upload general billing to guests and wholesalers.
• Monitor the Aging Report to maintain account progress.
• Pursue collections of past due accounts.
• Refers overdue accounts to collections.
• Process travel agent commissions in preparation for payment to travel agents (TA).
• Help rectify any billing disputes between internal departments and guest and wholesalers’ discrepancies.
• Process and allocations of daily payments from all sources.
• Maintain up-to-date information and comments on all client accounts; Ensure documentation is accurate, thorough and focused on detail.
• Process and allocate credit card charges/refunds for guest inquires disputes and skips.
• Research and respond to all credit card retrieval and chargeback inquiries.
• Process vendor setup.

Skills

Customer service

Time management

Organizational skills

Attention to detail

Written communication

Education

High School diploma

Tools

MS Office

Job description

Fontainebleau Las Vegas is seeking an Accounts Receivable Specialist to support the Accounts Receivable Supervisor with billing, collections and guest inquiries in a fast-paced hospitality environment.

You will handle disputes with guests and card processors, monitor aging, process commissions, and ensure accurate documentation across departments. The role emphasizes timely cash flow and accurate account maintenance in a premium Las Vegas property.