Accounts Receivable Manager, RCM

Team Select Services, LLC; Phoenix (AZ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Select Family Medical, Dental, and Vis

Paid Time Off and Paid Sick Time

401(k) Referral Program

Job summary

Team Select Home Care seeks an Accounts Receivable Manager, RCM to lead the AR collections for the RCM department. The role reports to the Senior Manager, RCM and coordinates with operations, clinical, compliance, and the authorization team.

The position requires leadership experience, strong Microsoft Office skills, and the ability to manage time and communicate effectively. Exempt status with a salary range of $60,000–$75,000 per year.

Qualifications

• Minimum high school diploma required.
• At least 2 years of medical collections experience.
• At least 1 year in a leadership role.

Responsibilities

• Oversees all aspects of collections for the RCM department.
• Analyze AR functions to ensure maximum workflow and productivity; communicate deficiencies and best practices to operations.
• Ensure billing, collection, denial, and reporting activities meet deadlines.

Skills

Microsoft Office

Deadline-driven

Communication skills

Time management

Education

High School diploma

2+ years medical collections

1+ year leadership

Job description

The Accounts Receivable Manager, RCM is a position that manages the collections for all payers specific to the business unit(s). This position is responsible for all aspects of coordinating processes and ensuring execution with operations, clinical, compliance and the authorization team. In this role, you will report to the Senior Manager, RCM.

Supervisory Responsibilities

Manage all aspects of team including hiring, termination, training, performance evaluations, time management, process management.

Duties/Responsibilities

• Oversees all aspects of collections for the RCM department
• Analyze and observe AR functions and processes to ensure maximum workflow and productivity, communicating deficiencies as well as best practices to operation management
• Assures billing, collection, denial, and reporting activities according to specific deadlines are met by each team member
• Assures re-billings and/or adjustments are processed appropriately and timely
• Maintains an accurate aging report of the department and understands issues in full
• Report all potential issues to appropriate leadership
• Maintain monthly aging calls with each branch to discuss ongoing issues
• Maintain all write offs and ensure they are processed timely and accurately
• Lead, coach, and mentor a scalable team through team building, constructive feedback, work delegation, and goal setting
• Participates in efforts with other departments to define and maintain payer strategy
• Participates in the Quality Assurance Performance Improvement process as requested by Clinical Supervisor/Director of Nursing/Regional Director
• Interfaces with Compliance Department to ensure compliance with federal, state, and payer specific regulations
• Audits current procedures to monitor and improve efficiency in department
• Ensures that the activities of the collections team are conducted in a manner that is consistent with overall department protocol, and are following federal, state, and payer regulations, guidelines, and requirements
• Participates in the development and implementation of operating policies and procedures
• Reviews and interprets operational data to assess need for procedural revisions and enhancements; participates in the design and implementation of specific systems to enhance revenue and operating efficiency
• Analyzes issues and regulations impacting billing, collections, and denials and identify resolutions to ensure these items are approved timely
• Keep up to date with carrier rule changes and distribute the information within the practice
• Attains goals as set forth in annual performance evaluation

Required Skills/Abilities/Knowledge

• Strong skill set in Microsoft Office products
• Excels in high pressure environments
• Attention to detail with excellent verbal and written communication skills
• Strong time management skills

Education/Experience/Licenses/Certifications

• High School diploma
• 2+ year of medical collections experience
• 1+ year in leadership position

Physical Requirements

You are not required to disclose information about physical or mental limitations that you believe will not interfere with your ability to do the job. However, you should disclose any physical or mental impairment for which special arrangements or accommodations are needed to enable you to perform the essential functions of the job. Your description of any impairment and suggestions for reasonable accommodations will be considered in providing reasonable accommodations. Requires the ability to write, dictate or use a keyboard to communicate directives. Utilizes proper body mechanics in multiple environments. Requires the ability to function in multiple environments. Prolonged periods of sitting at a desk and working on a computer.

FLSA Status

Exempt

EEO Status

Administrative Support Worker

Benefits + Perks of Joining the Team

• Select Family Medical, Dental, and Vision Insurance
• Paid Time Off and Paid Sick Time
• 401(k) Referral Program

Pay Range

$60,000 - $75,000 / salary

EEO & Diversity Statement

Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law.

Employment Status

Team Select Home Care is an employment-at-will employer.

Company Culture & Mission

Team Select Home Care is dedicated to transforming lives by providing compassionate, high-quality in-home care. Founded in 2008, our mission is to change lives for the better. We advocate for families in need, treat our patients like the heroes they are, and empower our team members to make a meaningful difference every day. We specialize in long-term adult and pediatric private duty nursing, personal care services, and family caregiving programs, all with a personalized, patient-centered approach. Our commitment to excellence is reflected in everything we do, from the way we care for our patients, to how we support our team. We believe that our employees are the heart of our mission, and we're dedicated to your growth and well-being. At Team Select, you'll find opportunities for continuous training, career advancement, and professional development.

Resignation Regarding Update

Team Select Home Care reserves the right to change the above job description and qualifications without notice.