Accounts Receivable Manager

Recruiting - Original Template; Wauwatosa (WI); Hybrid; USD 68,000 - 83,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Clothing allowance

Wellness stipend

Education support

Job summary

Nelson-Jameson in Greater Milwaukee Area is seeking an Accounts Receivable Manager to lead the full order-to-cash process, manage a team, and partner with Sales, Customer Service, Operations and Accounting to strengthen credit management and cash flow.

This hands-on role drives internal controls, process improvements, and the rollout of Nuvo credit software, with KPI dashboards and regular audits, while maintaining strong customer relationships.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• 5+ years in accounts receivable, credit, or collections in a B2B environment.
• At least 2 years of supervisory or management experience.
• Experience managing credit limits, risk exposure, and complex collections.
• Experience driving process improvements or system implementations in AR/finance.
• Solid understanding of GAAP and internal controls.
• Strong written and verbal communication for cross-functional discussions.

Responsibilities

• Lead, coach, and develop AR team to elevate skills.
• Oversee end-to-end order-to-cash: invoicing, billing, collections, and cash application.
• Administer Nuvo credit management software; configure limits and training.
• Establish AR metrics: DSO, aging trends, collection effectiveness, cash forecasts.
• Evaluate customer creditworthiness and adjust terms as needed.
• Lead conversations on slow-paying accounts with Sales and CS.
• Drive process improvements, automation, and internal controls.
• Develop AR policies and escalation paths per GAAP/audit needs.
• Prepare AR aging, bad debt analyses, dashboards, and exec summaries.
• Serve as primary AR contact during audits.
• Allocate workload and foster accountability and cross-training.

Skills

AR leadership

credit management

collections

process improvement

KPI dashboards

data analysis

team coaching

ERP software

Education

Bachelor's degree in Accounting, Finance, or Business Admin

Tools

Nuvo credit management software

Prophet 21 / P21 ERP

Job description

Location: Greater Milwaukee Area (hybrid - monthly travel to company facilities or events)
Job Type: Full-Time
Salary: $75,000+ annually, with starting pay dependent upon education, experience, and qualifications. Bonus opportunity available.
Benefits: Comprehensive benefits, company-matched 401(k), paid time off, competitive compensation, continuing education assistance, and much more!

About Us:
At Nelson-Jameson, we’ve been a trusted partner in the food manufacturing industry since 1947. We provide high-quality products and innovative solutions that help businesses maintain top standards in quality, safety, and compliance. As a family-owned company, we believe in accountability, teamwork, and growth—for our people and the business. We take pride in our close-knit, supportive culture where every team member has a voice and the chance to grow. If you're looking for a rewarding career with a team that works hard and stays optimistic, we’d love to have you join us!

Job Summary:
The Accounts Receivable Manager (AR Manager) leads the full order-to-cash process, overseeing billing, credit, collections, and cash application to protect cash flow and reduce risk. This role manages a team and partners closely with Sales, Customer Service, Operations, and Accounting to ensure disciplined credit management and strong customer relationships.

This is more than a maintenance role. We are looking for a hands‑on accounting leader who will strengthen internal controls, elevate team capability, and bring a continuous improvement mindset to Accounts Receivable operations. The AR Manager will own and build out our Nuvo credit management software, implement and monitor credit limits, and lead change in a department ready for modernization and best practices. Successful candidates are proactive, comfortable challenging the status quo, confident leading difficult credit conversations, and skilled at coaching teams toward higher performance and accountability.

Key Responsibilities:

• Lead, coach, and develop a team of Accounts Receivable team members, elevating skills and capabilities.
• Oversee the full order-to-cash cycle, including invoice generation, billing accuracy, collections, dispute resolution, and timely cash application (ACH, wire, lockbox, credit card).
• Own and administer Nuvo credit management software, configuring credit limits, monitoring exposure, and training the team on best practices.
• Establish and track key AR metrics such as Days Sales Outstanding (DSO), aging trends, collection effectiveness, and cash flow forecasts.
• Evaluate customer creditworthiness, implement and adjust credit limits, and revoke or modify terms when necessary to protect the business.
• Lead difficult but necessary conversations regarding slow‑paying accounts, order holds, and credit risk decisions in partnership with Sales and Customer Service.
• Challenge existing processes and implement continuous improvement initiatives that strengthen efficiency, automation, and internal controls.
• Develop and document AR policies, procedures, and escalation pathways to ensure consistency and compliance with GAAP and audit requirements.
• Prepare AR aging reports, bad debt analysis, dashboards, and executive summaries to provide visibility into trends and risk.
• Serve as the primary AR contact during internal and external audits.
• Allocate workload, ensure cross-training, and build a culture of accountability, ownership, and proactive problem‑solving.

Why Nelson-Jameson?
At Nelson-Jameson, we offer more than just a job; we provide an opportunity to grow and succeed within a family‑owned company that values innovation, collaboration, and hard work. You’ll be part of a trusted industry leader, working alongside passionate professionals who are dedicated to making a difference.

As a golden rule company, we strive to maintain a culture of honesty, integrity, and kindness. Our organization is committed to operating ethically and respecting people, our community, and the environment. With us, you’ll become part of a hard‑working team that takes pride in providing safe, high‑quality food to communities around the world.

With Nelson‑Jameson, you’ll receive:

• Comprehensive Health Benefits with your choice of benefits to match your unique needs
• 401(k) with company match
• Competitive Compensation: $75,000+ annually, with starting pay dependent upon education, experience, and qualifications. Bonus opportunity available.
• Paid time off at time of hire
• Annual allowance for company‑branded clothing
• Annual Wellness Stipend & other wellness programs
• Education: Bachelor’s degree in Accounting, Finance, Business Administration, or related field, or equivalent.
• Experience: 5+ years of progressive experience in accounts receivable, credit, or collections within a business‑to‑business (B2B) environment.
• At least 2 years of supervisory or management experience leading an AR, credit, or collections team.
• Demonstrated experience managing credit limits, evaluating risk exposure, and handling complex collections or payment negotiations.
• Experience driving process improvement, change management, or system implementation within AR or finance operations.
• Strong understanding of order-to-cash processes, GAAP, and internal controls.
• Excellent written and verbal communication skills, with confidence handling cross‑functional discussions and challenging credit decisions.
• High attention to detail, strong organizational skills, and the ability to balance leadership responsibilities with hands‑on operational oversight.
• Ability to work onsite at our Wauwatosa, WI office on a regular cadence. Ability to visit our Corporate Office in Marshfield monthly, or as required by business needs. A regular in‑office presence is required to ensure engagement with direct reports and cross‑functional teams.
• Nelson‑Jameson does not provide visa sponsorship for this position. Applicants must be authorized to work in the United States without current or future sponsorship.
• Preferred:
  
  • 8+ years of experience in accounts receivable, credit management, or collections leadership.
  • Experience implementing or optimizing credit management or ERP systems (Nuvo, P21/Prophet 21, or similar platforms).
  • Proven ability to modernize AR processes and build KPI dashboards or performance tracking tools.
  • Experience coaching teams through skill development and role evolution.
  • Strong analytical skills with the ability to interpret data trends and recommend strategic credit decisions

Nelson‑Jameson, Inc. and NEXT Logistics, LLC. are Equal Opportunity Employers. We are committed to creating a diverse and inclusive workplace and encourage applicants from all backgrounds, including but not limited to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, and veteran status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.