Accounts Receivable Manager

Socket.dev; Milwaukee (WI); Hybrid; USD 68,000 - 83,000; Full time

Job summary

Nelson-Jameson, Inc. is seeking an AR Manager to lead the full order-to-cash process, supervise the AR team, and strengthen internal controls. You will manage credit, collections, and cash application while partnering with Sales, Customer Service, Operations, and Accounting.

The role emphasizes modernization and best practices, requiring hands-on leadership, a proactive mindset, and the ability to coach teams toward high performance. Hybrid work with on-site presence in WI is expected.

Qualifications

• Education: Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• 5+ years in accounts receivable, credit, or collections in a B2B environment.
• At least 2 years of supervisory or management experience leading an AR, credit, or collections team.
• Experience managing credit limits, evaluating risk exposure, and handling complex collections or payment negotiations.
• Experience driving process improvement or system implementation within AR or finance operations.
• Strong understanding of order-to-cash processes, GAAP, and internal controls.
• Excellent written and verbal communication skills, with cross-functional collaboration.
• Willingness to work onsite at our Wauwatosa, WI office regularly; occasional travel to Marshfield.

Responsibilities

• Lead, coach, and develop an AR team.
• Oversee full order-to-cash cycle including invoicing and collections.
• Own and administer Nuvo credit management software, configuring credit limits and training the team.
• Establish and track AR metrics such as DSO, aging trends, collection effectiveness, and cash flow forecasts.
• Evaluate customer creditworthiness and adjust credit terms as needed.
• Lead conversations on slow-paying accounts in partnership with Sales and Customer Service.
• Drive continuous improvement to strengthen efficiency, automation, and controls.
• Develop AR policies, procedures, and escalation paths to ensure GAAP compliance.
• Prepare AR aging reports, bad debt analyses, dashboards, and executive summaries.
• Serve as primary AR contact during audits.
• Allocate workload and foster accountability across the team.

Skills

Leadership

Communication

Attention to detail

Organizational skills

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

Nuvo credit management software

Prophet 21 / P21

Job description

Location: Greater Milwaukee Area (hybrid - monthly travel to company facilities or events)
Job Type: Full-Time
Salary: $75,000+ annually, with starting pay dependent upon education, experience, and qualifications. Bonus opportunity available.
Benefits: Comprehensive benefits, company-matched 401(k), paid time off, competitive compensation, continuing education assistance, and much more!

About Us:
At Nelson-Jameson, we've been a trusted partner in the food manufacturing industry since 1947. We provide high-quality products and innovative solutions that help businesses maintain top standards in quality, safety, and compliance. As a family-owned company, we believe in accountability, teamwork, and growth—for our people and the business. We take pride in our close-knit, supportive culture where every team member has a voice and the chance to grow. If you're looking for a rewarding career with a team that works hard and stays optimistic, we'd love to have you join us!

Job Summary:
The Accounts Receivable Manager (AR Manager) leads the full order-to-cash process, overseeing billing, credit, collections, and cash application to protect cash flow and reduce risk. This role manages a team and partners closely with Sales, Customer Service, Operations, and Accounting to ensure disciplined credit management and strong customer relationships.

This is more than a maintenance role. We are looking for a hands-on accounting leader who will strengthen internal controls, elevate team capability, and bring a continuous improvement mindset to Accounts Receivable operations. The AR Manager will own and build out our Nuvo credit management software, implement and monitor credit limits, and lead change in a department ready for modernization and best practices. Successful candidates are proactive, comfortable challenging the status quo, confident leading difficult credit conversations, and skilled at coaching teams toward higher performance and accountability.

Key Responsibilities:

• Lead, coach, and develop a team of Accounts Receivable team members, elevating skills and capabilities.
• Oversee the full order-to-cash cycle, including invoice generation, billing accuracy, collections, dispute resolution, and timely cash application (ACH, wire, lockbox, credit card).
• Own and administer Nuvo credit management software, configuring credit limits, monitoring exposure, and training the team on best practices.
• Establish and track key AR metrics such as Days Sales Outstanding (DSO), aging trends, collection effectiveness, and cash flow forecasts.
• Evaluate customer creditworthiness, implement and adjust credit limits, and revoke or modify terms when necessary to protect the business.
• Lead difficult but necessary conversations regarding slow-paying accounts, order holds, and credit risk decisions in partnership with Sales and Customer Service.
• Challenge existing processes and implement continuous improvement initiatives that strengthen efficiency, automation, and internal controls.
• Develop and document AR policies, procedures, and escalation pathways to ensure consistency and compliance with GAAP and audit requirements.
• Prepare AR aging reports, bad debt analysis, dashboards, and executive summaries to provide visibility into trends and risk.
• Serve as the primary AR contact during internal and external audits.
• Allocate workload, ensure cross-training, and build a culture of accountability, ownership, and proactive problem-solving.

Why Nelson-Jameson?
At Nelson-Jameson, we offer more than just a job; we provide an opportunity to grow and succeed within a family-owned company that values innovation, collaboration, and hard work. You'll be part of a trusted industry leader, working alongside passionate professionals who are dedicated to making a difference.

As a golden rule company, we strive to maintain a culture of honesty, integrity, and kindness. Our organization is committed to operating ethically and respecting people, our community, and the environment. With us, you'll become part of a hard-working team that takes pride in providing safe, high-quality food to communities around the world.

With Nelson-Jameson, you'll receive:

• Comprehensive Health Benefits with your choice of benefits to match your unique needs
• 401(k) with company match
• Competitive Compensation: $75,000+ annually, with starting pay dependent upon education, experience, and qualifications. Bonus opportunity available.
• Paid time off at time of hire
• Annual allowance for company-branded clothing
• Annual Wellness Stipend & other wellness programs
• Company-provided cell phone
• And much more!

Qualifications & Skills:

• Required:
  
  • Education: Bachelor's degree in Accounting, Finance, Business Administration, or related field, or equivalent.
  • Experience: 5+ years of progressive experience in accounts receivable, credit, or collections within a business-to-business (B2B) environment.
  • At least 2 years of supervisory or management experience leading an AR, credit, or collections team.
  • Demonstrated experience managing credit limits, evaluating risk exposure, and handling complex collections or payment negotiations.
  • Experience driving process improvement, change management, or system implementation within AR or finance operations.
  • Strong understanding of order-to-cash processes, GAAP, and internal controls.
  • Excellent written and verbal communication skills, with confidence handling cross-functional discussions and challenging credit decisions.
  • High attention to detail, strong organizational skills, and the ability to balance leadership responsibilities with hands-on operational oversight.
  • Ability to work onsite at our Wauwatosa, WI office on a regular cadence. Ability to visit our Corporate Office in Marshfield monthly, or as required by business needs. A regular in-office presence is required to ensure engagement with direct reports and cross-functional teams.
  • Nelson-Jameson does not provide visa sponsorship for this position. Applicants must be authorized to work in the United States without current or future sponsorship.
• Preferred:
  
  • 8+ years of experience in accounts receivable, credit management, or collections leadership.
  • Experience implementing or optimizing credit management or ERP systems (Nuvo, P21/Prophet 21, or similar platforms).
  • Proven ability to modernize AR processes and build KPI dashboards or performance tracking tools.
  • Experience coaching teams through skill development and role evolution.
  • Strong analytical skills with the ability to interpret data trends and recommend strategic credit decisions

Nelson-Jameson, Inc. and NEXT Logistics, LLC. are Equal Opportunity Employers. We are committed to creating a diverse and inclusive workplace and encourage applicants from all backgrounds, including but not limited to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, and veteran status.