Accounts Receivable Lead

EMCOR Group; Barberton (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

EMCOR Group is seeking an Accounts Receivable Collections Specialist to manage the collection process for the company, collaborating with the CFO, Controller, and Billing staff. The role emphasizes accuracy, data entry, and strong communication with clients.

The position requires attention to detail, experience with high-volume AR, and background in construction or B2B collections. Strong Excel and customer service skills are essential for success in this role.

Qualifications

• 3+ years of experience in a high-volume accounts receivable environment.
• Background in construction or business-to-business collections.
• Excellent customer service skills are required.
• Excellent written and verbal communications skills are required.

Responsibilities

• Serve as the main liaison between Accounts Receivable Associates and the Controller.
• Review Exchange Account monthly and coordinate with AR staff for timely resolution of details.
• Collaborate with CFO and Controller to update and streamline collection SOPs.
• Provide credit references for third parties upon request.
• Monitor 300-400 customer accounts for nonpayment and irregularities.
• Contact clients on invoice issues, 30–50 daily.
• Communicate with clients regarding outstanding payments.
• Resolve high-volume collections by reviewing payment plans and history.
• Locate, code, and process credit card payments.
• Ensure invoices have correct job designation and branch information.
• Communicate all invoice details to customers and document notes in AR system.
• Knowledge to locate information for invoices (PM, waivers, certificates, checks).
• Prepare AR aging by department and generate “Show Me the Money” report monthly or on request.
• Process monthly statements.
• Handle credit/debit memos and escalate to Controller weekly.
• Occasionally handle legal matters with CFO and Billing Associates.

Skills

Customer service

Attention to detail

Written and verbal communication

Team collaboration

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

About Us

We provide industry-leading, end-to-end fire protection, mechanical, and HVAC services. Our skilled tradespeople work in virtually every market across the nation.

S.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly 100 years. We offer our clients significant financial strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing power. With 16 locations and over 1,450 employees, including 850 skilled tradesmen throughout Ohio, Pennsylvania, New Jersey, Kentucky, Maryland, and West Virginia, S.A. Comunale can work in virtually every market sector and facility type.

https://comunale.com/application/files/5717/5459/5043/Sprinkler_Highlight_Vide_LoRes.mp4

Job Summary

The primary function of this role is to handle collections for Accounts Receivable and for the Company. This position works closely with the CFO, Controller and Billing Associates.

This job requires attention to detail with a focus on data entry, accuracy, and communication.

Essential Duties & Responsibilities

• Serve as the main liaison between the Accounts Receivable Associates and the Controller.
• Review Exchange Account monthly and work with the Accounts Receivable Associates to ensure timely resolution of Exchange details for their assigned areas.
• Work with CFO and Controller to update and streamline collection S.O.P.s.
• Provide credit references for third parties for our customers upon request.
• Monitoring 300-400 customer account details for nonpayment, delayed payments, and other irregularities.
• Contact clients on all invoice issues, 30-50 daily.
• Communicate with clients regarding outstanding payments.
• Resolves high volume collections by examining customer payment plans, payment history, credit line
• Locate, code, and process credit card payments.
• Ensure all invoices have the correct job designation and/or branch information.
• Communicate all invoice information to the customer.
• Note any communication or issues in TCMS in AR.
• Know how to locate necessary information for invoices, including the project manager, waivers, insurance certificates, and checks not posted.
• Prepare AR Aging by departments and “Show Me the Money” report monthly or as requested.
• Process statements monthly.
• Receive and handle credit/debit memo and turn into Controller every Friday in yellow folder.
• Occasionally deal with legal matters, including demand letters and write- offs, and coordinate with CFO and Billing Associates to ensure matter is handled correctly and efficiently.
• Protects organization value by keeping information confidential

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

Qualifications

• High school diploma or GED required.
• 3+ years of experience in a high-volume accounts receivable environment required.
• Background in construction or business to business collections required.
• Significant experience with Microsoft Office (i.e., Word, Excel) applications required.
• Excellent customer service skills are required.
• Demonstration of a positive attitude is required.
• Ability to think strategically, make sound decisions, and produce accurate and timely results is required.
• Building positive working relationships with multiple levels of employees and management is required.
• Demonstrating integrity and professionalism is required.
• Demonstrating commitment to company values is required.
• Excellent organizational skills are required.
• Ability to follow-up on tasks and assignments in a timely manner is required.
• Excellent written and verbal communications skills are required.
• Ability to prioritize in a fast-paced multi-task environment is required.
• Ability to perform basic business mathematical functions is required.
• Ability to work with minimal supervision is required.
• Ability to work effectively in a team environment is required.
• Complying with all operating policies, procedures, executed Plans, and Programs is required.

LANGUAGE SKILLS

Must have the demonstrated ability to effectively communicate, cooperate, and collaborate with multiple levels of employees, government agencies, customers, vendors, and suppliers.

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, see, talk, walk, reach with hands and arms, and hear. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.The strength rating for this position is classified as sedentary work which entails exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently to life, carry, push, pull, or otherwise move objects. Sedentary work involved sitting most of the time but may involve walking or standing for brief periods of time. Operation of a computer, telephone, visual aid equipment, hand calculator, mailroom cart, and copiers/fax machine is required. Understanding simple math, financial reports, legal documents, simple memos, and business letters is required. Writing simple memos, summaries, and business letters is required.

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Affirmative Action Policy

Please review ourAffirmative Action Policy (https://emcorgroup.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=124103&hashed=-1861718606).