Accounts Receivable Coordinator - Workers Compensation

Concord Orthopaedics; Concord (NH); On-site; USD 42,000 - 56,000; Full time

Job summary

Concord Orthopaedics is seeking a full-time Workers' Compensation Accounts Receivable Coordinator in Concord, NH. The role focuses on obtaining reimbursement from insurance carriers for physician services and requires knowledge of NH WC processes, billing, coding, and appeals.

Strong organization and communication are essential to manage denials, follow-up, and patient inquiries. Join a team dedicated to accurate billing, timely payments, and collaboration across the Business Office.

Qualifications

• High School Diploma required.
• Medical office and surgical billing experience preferred.
• Knowledge of NH State Workers' Compensation process and terminology preferred.
• Strong typing, documentation, and analytical skills.
• Excellent communication, time management, and organizational abilities.
• Ability to work as part of a team in a fast-paced environment.
• Strong attention to detail and accuracy.

Responsibilities

• Manage daily claims worklists to ensure claims are processed and reimbursed correctly.
• Review EOBs for accuracy in payment posting, patient balance transfers, and denials.
• Follow-up on insurance claims per NH laws and appeal when necessary.
• Process notices of claim denials and bill services to patient’s private insurance.
• Use payer websites and contact adjusters for clarification of denials or status.
• Handle inbound calls for patients, insurance representatives, and referring offices.
• Participate in monthly Business Office meetings.
• Provide cross-coverage for other business office functions.

Skills

Strong communication

Time management

Organizational skills

Teamwork

Analytical skills

Attention to detail

Education

High School Diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Accounts Receivable Coordinator - Workers Compensation

Full Time Concord, NH, US

5 days ago Requisition ID: 1253

Location: 57 Regional Drive, Concord, NH
Schedule: Full-time, Monday - Friday
Status: Benefits Eligible

About Us

Concord Orthopaedics (COPA), a division of Northeast Orthopaedic Alliance, has been the region's trusted provider of orthopaedic care for decades. We are dedicated to delivering exceptional care through teamwork, innovation, and compassion. Join our team and be part of a supportive environment where your work directly contributes to the quality of patient care.

Position Summary

The Workers' Compensation Accounts Receivable Coordinator is responsible for ensuring appropriate reimbursement from assigned insurance carriers for all physician services. This role requires strong knowledge of NH State Workers' Compensation process, billing, surgical and office coding and appeals, along with excellent organizational and communication skills.

Key Responsibilities

• Manage daily claims worklists to confirm claims are processed and reimbursed correctly.
• Review and interpret Explanations of Benefits (EOBs) for accuracy in payment posting, patient balance transfers, and denials.
• Responsible for claim follow-up for claims not paid per State of NH Labor Laws, to include follow-up with adjusters or insurance carriers and appealing when necessary.
• Responsible for processing all notices of claim denials, to include a review & updating of the confirmed claim, notice to provider as necessary, and billing the services to the patient's private health insurance.
• Utilizing payer websites and calling adjusters and representatives for clarification of claim denials or status of pending claims.
• Handle inbound calls as part of the Business Office phone queue, assisting patients, insurance representatives, and referring offices.
• Participate in monthly Business Office team meetings.
• Provide cross-coverage support for other business office functions as needed.

Qualifications

• High School Diploma required.
• Medical office and surgical billing experience preferred.
• Knowledge of the NH State Workers' Compensation process, along with associated legal and medical terminology preferred.
• Strong typing, computer, documentation, and analytical skills.
• Excellent communication, time management, and organizational abilities.
• Ability to work effectively as part of a team and maintain professionalism in a fast-paced environment.
• Strong attention to detail and accuracy.

Physical Requirements

• Prolonged sitting and extensive computer/keyboard use.