Accounts Receivable Coordinator

Gold Key PHR; Norfolk (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

A hospitality service provider in Norfolk is seeking an Accounts Receivable Coordinator responsible for managing billing, monitoring receivables, and coordinating with property management. The ideal candidate should have experience in accounts receivable management and strong skills in communication and team coordination. This role involves preparing regular updates on overdue accounts and ensuring proper billing for events.

Qualifications

• Experience with billing and accounts receivable management.
• Strong communication skills for coordination with various teams.
• Ability to monitor account statuses and perform follow-ups.

Responsibilities

• Monitor and report all direct bill/City Ledger receivables.
• Prepare weekly accounts receivable updates on overdue accounts.
• Coordinate with Sales and Banquet teams for billings.

Job description

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Experience Required

Overview

The Accounts Receivable Coordinator is responsible for billing, monitoring, and reporting on direct bill receivables, including Franchise Programs (brand loyalty and guest issues), Corporate VIP, and Owners accounts, as well as Service Recovery billings.

Responsibilities

1. Monitor and report all direct bill/City Ledger receivables monthly to the property General Manager and Controller.
2. Prepare and provide weekly Accounts Receivable updates on all accounts over sixty (60) days to property management and controller.
3. Coordinate with property Sales and Banquet teams to prepare and send out Group and Banquet billings within twenty-four (24) hours after the event.
4. Circulate and track all direct billing applications and approvals. Applications and re-applications should be tracked on the Direct Billing by Client report.
5. Coordinate all past due notifications on accounts over 30, 60, and 90 days past due.
6. Coordinate legal actions with the Controller and Director of Accounting.
7. Circulate Request for Write Off of Accounts Receivable forms to appropriate parties.
8. Monitor and manage all Franchise Programs and related collections with assistance from Front Office management as needed.
9. Post payments received through property management systems (PMS).
10. Review and confirm sales contracts with Sales Management.
11. Attend property line-ups and other meetings as appropriate or requested.
12. Perform reporting and research as needed and as requested by the Controller.