Accounts Receivable Coordinator

The Planet Group; Newburyport (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

The Planet Group is hiring an Accounts Receivable Administrator in Newburyport, MA. This role is essential in managing incoming payments and ensuring account accuracy.

The ideal candidate will have a strong understanding of accounting principles, be proficient in Excel, and have at least one year of experience in accounts receivable. The position entails daily payment reconciliations and resolving billing discrepancies.

Joining will provide opportunities in a supportive team environment.

Qualifications

• Basic understanding of accounting principles.
• Minimum 1+ year in accounts receivable or bookkeeping.
• High attention to detail and accuracy.

Responsibilities

• Manage incoming payments and account accuracy.
• Ensure timely payment collection and reconciliation.
• Investigate and resolve billing discrepancies.

Skills

Accounting fundamentals

Excel

Teamwork

Professional email drafting

Education

Associate degree in Accounting or Business

Tools

Microsoft Office

ERP accounting software (e.g., Epicor, Salesforce)

Job description

Contract, 3+ months (potential for extensions and permanent conversion)

Onsite- Newburyport, MA

Must Haves:

• Basic understanding of the transactional accounting fundamentals (through work or school). Exp could be AR, AP, cash apps, billing, bookkeeping, etc
• Excel
• Ability to work with a team
• Ability to draft professional emails

Plus:

• Kinetic
• Exposure to semiconductor industry

Job Description

The Accounts Receivable (AR) Administrator manages the company incoming payments and customer account accuracy. They ensure timely payment collection and account reconciliation. Candidate is adept at balancing daily operational duties with deadlines.

This position requires access to technology that is controlled under U.S. export control laws and regulations. Accordingly, this position is restricted to U.S. citizens, permanent residents, and protected individuals.

General Summary

The AR Administrator manages the company incoming payments and customer account accuracy. They ensure timely payment collection and account reconciliation. Key responsibilities include coding and applying customer payments, tracking manual payments, processing and producing credits, resolving payment discrepancies and reconciling and maintaining customer accounts. Candidate is adept at balancing daily operational duties with deadlines.

Essential Job Functions

• Receive and accurately apply multiple payment batches (checks, ACH, credit card, wire) to customer accounts daily.
• Daily reconciliation processes to ensure all electronic payments have been accounted for.
• Manually track and apply various payments and credits to customer accounts.
• Research customer account information to assist with customer, sales ops and accounting team inquiries.
• Responsible for RMA debit and credit review and processing.
• Produce and maintain SOPs for current processes.
• Investigate and resolve billing discrepancies, shortages and overpayments.
• Create and process corrective credits to customer accounts.
• Produce and process customer refunds.
• Contact customers on delinquent accounts when assigned.
• Assist with generating financial reports and supporting month-end accounting processes.
• Assist with general administrative needs in the accounting area as well as the credits and collections area.

Preparation, Knowledge, Skills & Abilities

• Associate degree preferred in accounting or business environment.
• Minimum 1 year+ in accounts receivable, accounts payable, cash applications, or general bookkeeping.
• Proficient in Microsoft Office, especially Excel and Word, and ERP accounting software (e.g., Epicor, Kinetic, Salesforce).
• Understanding of basic accounting principles (debits and credits).
• Strong math and bookkeeping skills.
• Ability to analyze transactions and identify issues.
• Develop and implement solutions to resolve discrepancies.
• High attention to detail and accuracy.
• Effective interaction with internal and external customers regarding collections.
• Ability to handle multiple tasks, distractions, and interruptions.
• Strong time management and prioritization skills.
• High level of confidentiality and integrity.
• Understanding and adherence to internal controls.

Competencies

• Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events.
• Business Acumen - Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, developments in e-commerce and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Ethics/Values & Integrity/Trust - Adheres to core values in good times and in bad and acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches; is widely trusted; is seen as a direct and truthful individual; keeps confidences; doesn’t blame others for his/her own mistakes or misrepresent him/herself for personal gain or protection; practices what he/she preaches.
• Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
• Priority Setting - Spends his/her time and the time of others on what’s important; quickly zeroes in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
• Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.

Peer Relationships

Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.