Accounts Receivable Collector

J. Morrissey & Company; Farmington (CT); On-site; USD 34,000 - 37,000; Full time

Job summary

J. Morrissey & Company in Farmington, CT is seeking a Patient Account Analyst for a temporary leave-coverage role (2–3 months). The candidate will review delinquent patient accounts, investigate outstanding balances, and coordinate payment arrangements using Epic.

Requirements include at least 3 years in investigative collections, strong physician/hospital claims experience, and proficiency with Epic. This is a temporary, on-site position with Monday–Friday business hours at a pay rate of

Qualifications

• Minimum of 3 years of experience in investigative collections in healthcare.
• Proficient in Epic.
• Experience researching delinquent accounts and resolving billing issues.
• Experience with physician and hospital claims billing.

Responsibilities

• Review delinquent patient accounts to identify balances and determine collection strategies.
• Conduct financial investigations to assess debtor’s ability to pay.
• Investigate unpaid physician and hospital claims to determine nonpayment causes and next steps.
• Perform telephone collections and communicate with patients about balances.

Skills

Investigative collections

Epic experience

Delinquent accounts

Physician claims

Hospital claims

Telephone collections

Independent worker

Job description

Patient Account Analyst J. Morrissey | Farmington, CT

Position Type: Temporary Leave Coverage (2–3 Months)

Schedule: Monday–Friday Business Hours

Pay Rate: $25–$27 per hour

Position Overview

J. Morrissey is seeking an experienced Patient Account Analyst for a large healthcare organization in Farmington, CT. This temporary position will provide leave coverage for approximately 2–3 months and is ideal for a seasoned medical billing and collections professional with strong investigative skills and extensive Epic experience. The Patient Account Analyst will review queues of delinquent patient accounts, investigate outstanding balances, and determine the appropriate steps to secure payment and resolve unpaid accounts.

Key Responsibilities

• Review and analyze queues of delinquent patient accounts to identify outstanding balances and determine appropriate collection strategies.
• Conduct financial investigations to assess debtors’ ability to pay and identify potential avenues for account resolution.
• Investigate unpaid physician and hospital claims to determine the cause of nonpayment and appropriate next steps.
• Perform telephone collections and communicate professionally with patients regarding outstanding balances.
• Establish payment plans and negotiate payment arrangements when appropriate.
• Refer delinquent accounts to outside collection agencies in accordance with organizational procedures.
• Serve as a liaison between Patient Services and the Attorney General’s Office regarding account-related inquiries and investigations.
• Research account histories, billing records, and payment activity to resolve discrepancies and outstanding debts.
• Document all collection efforts, investigative findings, and account resolutions accurately in Epic.
• Collaborate with internal departments to facilitate account resolution and improve collection outcomes.

Qualifications

• Minimum of 3 years of experience in investigative collections, preferably within a healthcare environment.
• Strong experience with both physician and hospital claims billing.
• Must be fully trained and proficient in Epic.
• Demonstrated experience researching delinquent accounts and resolving complex billing and payment issues.
• Experience with telephone collections, financial investigations, and payment plan arrangements.
• Ability to work independently, manage account queues, and meet collection and productivity goals.

Why Join J. Morrissey?

This is an excellent opportunity for an experienced healthcare billing and collections professional to contribute to a large healthcare organization in a focused, temporary assignment. Join J. Morrissey and put your healthcare billing, Epic, and investigative collections expertise to work. INDH