Accounts Receivable Collections Specialist- Houston, TX

Zedcor Security Solutions; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision insurance

Professional growth opportunities

Job summary

Zedcor Inc. is seeking a detail-oriented Accounts Receivable (AR) Collections Specialist to join our accounting team in Houston, TX.

You will manage customer accounts, follow up on past-due balances, process payments, and resolve discrepancies with a proactive, customer-focused approach. The ideal candidate has 1–3 years of AR, collections, billing, or related accounting experience, strong communication skills, and proficiency with Excel and NetSuite.

Qualifications

• High school diploma or equivalent required; accounting coursework or degree preferred.
• Strong understanding of basic accounting and accounts receivable principles.
• Strong attention to detail and accuracy.
• Strong organizational and time-management skills.
• Ability to work independently and meet collection goals and deadlines.

Responsibilities

• Monitor customer accounts and follow up on outstanding and past-due balances.
• Negotiate payment arrangements when appropriate and document collection activity.
• Review aging reports and prioritize collection efforts based on account status and company guidelines.
• Work closely with Billing, Accounting, Sales, and Customer Service to resolve account issues.
• Escalate seriously delinquent or disputed accounts according to company procedures.
• Maintain confidentiality of customer and financial information.
• Research unidentified payments and assist with account reconciliation.
• Maintain accurate customer account records and collection notes.
• Research and resolve billing discrepancies, short payments, credits, and account disputes.
• Contact customers by phone, email, and written correspondence regarding unpaid invoices.

Skills

Accounts receivable

Collections

Customer communication

Excel

NetSuite

Education

High school diploma or equivalent

Accounting coursework or degree preferred

Tools

Excel

NetSuite

Job description

About Zedcor Inc.

Zedcor Inc. (TSX-V:ZDC) is disrupting the traditional physical security industry through its proprietary MobileyeZ™ security towers by providing turnkey and customized mobile surveillance and live monitoring solutions to blue-chip customers across North America. The Company continues to expand its established platform of over 1,200 MobileyeZ™ towers in Canada and the United States, with emphasis on industry leading service levels, data-supported efficiency outcomes, and continued innovation. Zedcor services the Canadian market through equipment and service centers currently located in British Columbia, Alberta, Manitoba, and Ontario. The Company continues to advance its U.S. expansion which now has the capacity to service markets throughout the Midwest with locations throughout Texas Colorado, Arizona, Nevada and Florida.

For more information, check out www.zedcor.com.

Position Overview

We are seeking a detail-oriented and results-driven Accounts Receivable (AR) Collections Specialist to join our accounting team. The AR Collections Specialist will be responsible for managing customer accounts, following up on outstanding balances, processing payments, resolving account discrepancies, and maintaining accurate accounts receivable records. The ideal candidate has strong communication and organizational skills, is comfortable speaking with customers regarding past-due accounts and can effectively prioritize a high-volume workload.

Key Responsibilities

• Monitor customer accounts and follow up on outstanding and past-due balances.
• Negotiate payment arrangements when appropriate and document collection activity.
• Review aging reports and prioritize collection efforts based on account status and company guidelines.
• Work closely with Billing, Accounting, Sales, and Customer Service to resolve account issues.
• Escalate seriously delinquent or disputed accounts according to company procedures.
• Perform other accounting and administrative duties as assigned.
  
• Maintain confidentiality of customer and financial information.
• Research unidentified payments and assist with account reconciliation.
• Maintain accurate customer account records and collection notes.
• Research and resolve billing discrepancies, short payments, credits, and account disputes.
• Contact customers by phone, email, and written correspondence regarding unpaid invoices.

Qualifications & Requirements

• High school diploma or equivalent required; accounting coursework or degree preferred.
• Strong understanding of basic accounting and accounts receivable principles.
• Strong attention to detail and accuracy.
• Strong organizational and time-management skills.
• Ability to work independently and meet collection goals and deadlines.
  
• Proficiency with Microsoft Excel and accounting/ERP systems, preferably NetSuite.
• Ability to handle difficult or sensitive customer conversations professionally.
• Excellent verbal and written communication skills.
• 1–3 years of accounts receivable, collections, billing, or related accounting experience preferred.

Preferred Skills

• Experience with high-volume commercial collections.
• Knowledge of ERP or accounting software.
• Strong negotiation and problem-solving skills.
  
• Experience resolving invoice and payment disputes.
• Experience with aging reports and account reconciliation.

Work Environment

• This position may be performed in an office, Monday – Friday 8 am – 5 pm. The role involves regular communication with customers and internal departments and may require managing a high volume of accounts and collection activity.
  

Compensation & Benefits

• Competitive salary based on experience
• Paid time off and holidays
  
• Opportunities for professional growth and advancement
• Medical, dental, and vision insurance

Why Join Zedcor?

At Zedcor, we provide the tools, mentorship, and the environment to help you thrive and grow in your career. If you’re looking to take your skills to the next level, Zedcor offers a dynamic and rewarding opportunity.

Zedcor Inc. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Zedcor to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.