Accounts Receivable Collections Specialist

TransChicago Truck Group; Elmhurst (IL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life and AD&D Insurance

Disability Insurance

Flexible Spending Account (FSA)

401(k) with company match

Paid Time Off (PTO)

Paid Sick Time

Paid Holidays

Employee Assistance Program (EAP)

Accident Coverage

Critical Illness Insurance

Cancer Insurance

Pet Insurance

Identity Theft Insurance

Job summary

TransChicago Truck Group, based in Elmhurst, IL, is seeking an Accounts Receivable (AR) Collections Specialist to support our dealerships. This full-time, on-site role involves performing AR collection calls, handling statements, reviewing messages, and performing reconciliations to ensure timely cash flow.

Ideal candidates bring 3+ years in cash applications and AR, strong communication, organizational skills, and proficiency with MS Excel and Word.

Qualifications

• Minimum 3+ years prior experience in cash applications & accounts receivable.
• Excellent communication skills, both written and verbal
• Good organizational and problem-solving skill
• Strong attention to detail; achieve thoroughness and accuracy when accomplishing a task
• Ability to maintain confidentiality
• Manage and prioritize multiple tasks
• Strong customer service skills
• Strong computer skills including MS Excel and Word

Responsibilities

• Perform AR collection calls on customers as needed or where directed.
• Send account statements and invoice copies upon request.
• Review and respond to messages from the A/R mailbox.
• Perform customer account research and or reconciliations.
• Record customer call notes in system.
• Prepare and submit refund requests.
• Process credit applications and follow up on customer references.
• Review and release credit overrides.
• Provide coverage to the front desk receptionist.
• Back-up duties: research and resolve credit card disputes, process receipts/cash application, daily deposits, bank transfers, and journal entries.
• Perform other duties as assigned.

Skills

Communication

Attention to detail

Customer service

Organization

Problem solving

Confidentiality

MS Excel

MS Word

Tools

MS Excel

MS Word

Job description

At TransChicago Truck Group, we keep the trucks and people that power our economy rolling. We’re a full-service commercial truck dealership representing Freightliner and Western Star by providing sales, service, and parts for the trucks that keep goods on the road. We’re a family-owned, fast-growing dealership group that values curiosity, teamwork, and growth. If you’re the kind of person who likes to learn by doing and see the impact of your work every day, you’ve found the right spot.

TransChicago is seeking an Accounts Receivable (AR) Collections Specialist to support our dealerships by collecting receivables from our customers. This a great opportunity for a positive team player who is excited to work in a fast-paced and dynamic environment. This role will be based fully onsite at our Elmhurst dealership.

Key Functions & Responsibilities:

• Perform AR collection calls on customers as needed or where directed.
• Send account statements and invoice copies upon request.
• Review and respond to messages from the A/R mailbox.
• Perform customer account research and or reconciliations.
• Record customer call notes in system.
• Prepare and submit refund requests.
• Process credit applications and follow up on customer references.
• Review and release credit over-rides.
• Provide coverage to the front desk receptionist.
• Able to perform the following duties as back-up to the department on as needed basis: research and resolve credit card disputes, process receipts/cash application, daily deposits, daily bank transfers, and journal entries.
• Perform other duties as assigned.

Education and/or Required Experience:

• Minimum 3+ years prior experience in cash applications & accounts receivable
• Excellent communication skills, both written and verbal
• Good organizational and problem-solving skill
• Strong attention to detail; achieve thoroughness and accuracy when accomplishing a task
• Ability to maintain confidentiality
• Manage and prioritize multiple tasks
• Strong customer service skills
• Strong computer skills including MS Excel and Word

Compensation & Benefits:

• Compensation: $19-$25/hour. Compensation will be determined based on experience, competencies, certifications, and education.
• Benefits:
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and AD&D Insurance
  • Disability Insurance
  • Flexible Spending Account (FSA)
  • 401(k) with company match
  • Paid Time Off (PTO)
  • Paid Sick Time
  • Paid Holidays
  • Additional voluntary benefits: We also offer a variety of other benefits including an Employee Assistance Program (EAP), Accident Coverage, Critical Illness, Cancer Insurance, Pet Insurance, and Identity Theft Insurance

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.