Accounts Receivable Clerk - Remote in MN or WI,

Optum; Plymouth (MN); Remote; Full time

Job summary

A leading healthcare company is seeking an Accounts Receivable Clerk to support the Allina Health account. This remote position requires expertise in insurance billing and auditing. The role involves resolving credit balances, maintaining relationships with payers, and ensuring compliance with reimbursement standards. Join a diverse team dedicated to improving health equity and providing comprehensive benefits.

Benefits

Comprehensive Benefits

Incentive Programs

Stock Options

401(k)

Qualifications

• At least 2 years of experience in insurance billing and patient or third-party billing.
• At least 2 years of auditing experience.

Responsibilities

• Contact payers to resolve credit balances and coordinate benefits.
• Verify payments align with contractual and governmental reimbursement standards.
• Handle billing, collections, customer service, and reimbursement inquiries.

Skills

Communication

Time Management

Multitasking

Organizational Skills

Tools

Excel

Windows PC Applications

Job description

Accounts Receivable Clerk - Remote in MN or WI

Join us at Optum in partnership with Allina Health as an Accounts Receivable Clerk. This role supports the Allina Health account, contributing to improved health outcomes by connecting people with care, pharmacy benefits, data, and resources. We foster a culture of diversity and inclusion, offering talented peers, comprehensive benefits, and career growth opportunities. Make a meaningful impact on communities by helping us advance health equity globally. Join us to start Caring. Connecting. Growing together.

As an Accounts Receivable Clerk, you will play a key role in ensuring a quality experience that benefits our patients’ financial well-being. You will support the Accounts Receivable team by performing various activities, completing required training, and demonstrating proficiency to continue in the role.

This is a full-time (40 hours/week), remote position based out of MN or WI. Occasional overtime or weekend work may be necessary based on business needs. If you are located in MN or WI, you will have the flexibility to work remotely while tackling challenging tasks.

Primary Responsibilities

• Contact payers via phone, fax, email, or letter to resolve credit balances and coordinate benefits
• Interpret complex contractual language for special projects in accordance with agreements and regulations
• Build effective relationships within the team to facilitate account resolution
• Verify payments align with contractual and governmental reimbursement standards
• Stay current on regulatory and contractual requirements through self-studies and updates
• Maintain contractual knowledge across multiple payer groups to maximize reimbursements
• Foster positive relationships with patients, insurance companies, and payers to resolve credit balances
• Guide and support less experienced team members
• Prioritize accounts based on reports and resolve high-value or aged accounts
• Handle billing, collections, customer service, and reimbursement inquiries
• Research and process refund requests from insurance companies
• Identify recurring issues, escalate complex cases, and contribute to process improvements
• Meet or exceed productivity and audit standards as per department policies

Required Qualifications

• At least 2 years of experience in insurance billing and patient or third-party billing
• At least 2 years of auditing experience
• Proficiency with Windows PC applications and strong organizational skills
• Excellent time management and multitasking abilities
• Effective communication skills using Outlook and Teams
• Residing in Minnesota or Wisconsin

Preferred Qualifications

• Experience in fast-paced environments requiring multitasking and problem-solving
• Experience with patient billing systems
• Intermediate Excel skills
• Adherence to UnitedHealth Group’s Telecommuter Policy for remote workers

The hourly pay range is $16.88 to $33.22, based on factors like location, experience, and certifications. We offer comprehensive benefits, incentive programs, stock options, and a 401(k). Our mission is to help people live healthier lives and improve health equity, with a strong commitment to diversity, equity, and inclusion. We are an Equal Opportunity Employer and a drug-free workplace, requiring a pre-employment drug test.