Accounts Receivable Billing Specialist

Grand Mental Health; Tulsa (OK); On-site; USD 31,000 - 40,000; Full time

Job summary

GRAND Mental Health in Tulsa, OK is seeking an Accounts Receivable Billing Specialist I, II, & III to support billing and reimbursement processes under supervision. The role emphasizes accuracy, data entry reliability, and teamwork within Revenue Cycle operations.

Levels I–III progressively increase responsibilities, including Medicaid/MCE/TPL processing, posting payments, and resolving payer discrepancies, with travel as needed to support operations.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years in data entry, preferably healthcare billing or accounts receivable.
• Proficiency with Microsoft Windows and Office (Word/Excel/Outlook).
• Familiarity with accounts receivable concepts; HIPAA compliance awareness.

Responsibilities

• Process Medicaid, MCEs, and Third Party Liability claims under supervision.
• Post payments from payers daily and reconcile discrepancies.
• Handle monthly Medicaid/MCE and TPL write-offs as directed.
• Follow up on payer discrepancies (MMIS voids, service errors).
• Alternate weekly billing duties and generate agency charges.
• Attend staff meetings and participate in continuous training.
• Maintain accurate billing records and support timely claim processing.

Skills

Data entry

Detail orientation

Communication

Team collaboration

Education

High school diploma

Healthcare billing experience

Tools

Excel

Word

Outlook

Job description

• Location 6111 East Skelly Drive,Tulsa, OK, 74135,United States
• Base Pay $22.50 - $28.84 / Hour
• Job Category Accounting
• Employee Type FT Non-Exempt

Description

J OB TITLE: Accounts Receivable Billing Specialist I, II, & III

POSITION SUMMARY:

The Accounts Receivable Billing Specialist (Levels I, II, and III) is responsible for supporting the organization’s billing and reimbursement processes under the direct supervision of the Accounts Receivable Billing Supervisor and overall direction of the Revenue Cycle Administrator. This role requires strong attention to detail, accuracy in data entry, and the ability to work effectively within a team-oriented environment.

Employees in this classification perform duties that are clearly defined and supervised, with expectations increasing progressively at each level (I to III). The role plays a vital part in maintaining accurate billing records and ensuring timely and correct claim processing.

EDUCATION & EXPERIENCE REQUIREMENTS:

High school diploma or equivalent required

Minimum of two (2) years of experience in data entry, preferably in a healthcare billing or accounts receivable environment

Proficiency in Microsoft Windows and Microsoft Office applications (Word, Excel, Outlook)

Basic understanding of accounts receivable functions

Familiarity or training in co-occurring disorders (preferred)

KEY COMPETENCIES:

Accuracy and attention to detail

Effective communication skills, both written and verbal

Ability to manage time effectively and prioritize workload

Strong problem-solving and critical thinking skills

Cooperative and professional demeanor when working with internal teams and external stakeholders

Ability to maintain confidentiality and comply with HIPAA and other regulatory standards

ESSENTIAL DUTIES & RESPONSIBILITIES:

Accounts Receivable Billing Specialist I:

Process Medicaid, Managed Care Entities (MCEs), and Third Party Liability (TPL) insurance claims per supervisor guidance

Complete monthly Medicaid , MCE s and TPL write-offs

Take appropriate follow-up actions for payer discrepancies (e.g., MMIS voids, service errors )

Alternate weekly billing responsibilities, including generating agency charges

Post payments from payers daily

Review and resolve service errors weekly

Attend staff meetings and actively participate

Perform other duties as assigned by supervisor or management

Must be willing to travel as required for job responsibilities

Maintain regular and predictable attendance

Meet performance standards and demonstrate competency through evaluations and ongoing training

Accounts Receivable Billing Specialist II: In addition to duties of Specialist I:

Demonstrate advanced understanding of billing processes and resolution of service errors

Identify and resolve issues related to payment posting; ensure postings are completed within 1–2 days of deposit receipt

Independently resolve billing issues and engage clinical or support staff as necessary

Monitor and ensure timely completion of payment imports (daily) and exports (by Wednesday noon weekly)

Develop and update training materials and billing process documentation

Provide training and onboarding support for new staff ; assess staff competencies

Identify billing error trends and proactively report issues to supervisor

Act as first point of contact for billing staff in the supervisor’s absence

Work on departmental projects and implementations

ADDITIONAL REQUIREMENTS:

Must possess strong interpersonal skills and the ability to work collaboratively with colleagues, supervisors, and cross-functional teams

Must demonstrate sound judgment and professionalism in all interactions

Ability to clearly present information and respond to inquiries effectively

Must be proficient in reading and comprehending technical and procedural documents in English

This job description reflects the general duties and responsibilities of the position and is not intended to be an exhaustive list. Duties, responsibilities, and activities may change at any time with or without notice.