Accounts Receivable Associate

Expeditors; Plainfield (IN); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Paid vacation

Holiday time

Sick time

Medical plan

Life insurance

Employee stock purchase plan

Training program

Growth opportunities

Referral bonus

Job summary

Expeditors seeks a reliable Accounts Receivable Associate to support high-volume invoicing and timely payments. The ideal candidate has intermediate MS Excel skills, strong written and verbal communication, and a proven history of delivering superior customer service in a team-oriented, fast-paced environment.

Responsibilities include managing weekly client invoice contacts, updating AR notes, and coordinating with district operations to resolve issues, while assisting in process improvements

Qualifications

• Intermediate MS Excel proficiency required.
• Excellent oral and written communication skills.
• Proven history of delivering exceptional customer service.
• Team oriented and able to thrive in a fast-paced environment.
• Strong organizational and time-management abilities with professional appearance.

Responsibilities

• Perform weekly contact on client invoices in a high-volume setting.
• Ensure invoices are paid on terms and maintain notes in AR system.
• Provide updates and summarize actions for supervisor review.
• Identify and follow up on disputed invoices to resolve issues.
• Assist with process improvements and cross-functional coordination.
• Process credits and refunds to customers weekly.
• Build relationships with district operations to resolve issues.
• Research information as needed and support accounting projects.

Skills

Excel

Customer service

Communication

Organizational skills

Time management

Attention to detail

10-key by touch

Tools

MS Excel

Job description

Highly motivated and reliable person needed to support as Accounts Receivable Associate. The ideal candidate for this position must have an intermediate level knowledge of MS Excel. Also required are excellent oral and written communication skills and a proven history of providing exceptional customer service at all levels. Our work environment is team oriented and very fast paced; therefore, a strong candidate must have excellent organizational skills, time management skills in addition to a professional attitude and attire that exemplifies the Expeditors culture.

Major Duties and Responsibilities:

• Perform weekly customer contact on all client invoices in a high volume and fast paced environment
• Ensure all invoices are paid in terms
• Provide up to date detailed notes listing actions/status on each invoice in the Accounts Receivable system
• Summarize efforts weekly with Accounts Receivable Supervisor
• Proactively identify problem accounts or disputed invoices and follow up queries via email/telephone to effectively resolve issues through building key relationships with customers and internal staff
• Assist with process improvements related to problematic accounts and work directly with manager for process resolution
• Process credits and issue refunds to customers weekly
• Build key relationships with district operations to quickly resolve invoice issues
• Retrieve and research information as needed
• Support Accounting Department with miscellaneous projects and assignments

• Strong analytical skills
• Detail-oriented
• Outstanding organizational skills
• Ability to communicate clearly both verbally and through email
• Intermediate level Microsoft Excel
• 10 Key by touch

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus